Application & Product Specialist

Job description:

Clinical Product & Applications Specialist – Digital Radiography (Agfa | MEA)

Job Summary

We are looking for a  qualified Radiographer  to join Agfa Radiology Solutions as a  Clinical Product & Applications Specialist – Digital Radiography , supporting the  Middle East & Africa (MEA)  region.

This hybrid role combines  clinical applications expertise  with  product and solution knowledge , supporting  distributors and end customers  across pre-sales, installations, clinical training, and workflow optimization for  Agfa DR solutions .

The ideal candidate is  trilingual (Arabic, French, English) , has  hands-on experience with Digital Radiography , and is comfortable working across  diverse healthcare environments , from advanced tertiary hospitals to developing imaging centers.

Key Responsibilities

Clinical & Applications (Core Role)

• Provide  clinical application support  for Agfa  Digital Radiography solutions , including:
  • Fixed DR rooms
  • Mobile DR systems
  • Retrofit and upgrade projects
• Perform  clinical acceptance , system optimization, and workflow configuration after installation.
• Deliver  on-site and remote clinical training  for radiographers and clinical staff.
• Support customers in  image quality optimization ,  dose management , and  exam standardization .
• Act as a clinical escalation point during early system usage and optimization phases.

Product, Solutions & Pre-Sales Support

• Maintain strong knowledge of  Agfa DR portfolio , including detectors, generators, acquisition software, and workflow tools.
• Support  product demonstrations , clinical evaluations, and proof-of-concepts.
• Participate in  pre-sales activities , including:
  • Technical and clinical presentations
  • Tender support (including public tenders and GPOs)
  • Value-based clinical positioning
• Translate  clinical workflows into solution designs  aligned with Agfa’s value proposition (quality, dose, workflow, reliability).
• Support distributors with  product positioning and differentiation  versus competitors.

Distributor & Regional Collaboration (MEA Focus)

• Act as a  clinical reference  for Agfa distributors across MEA.
• Support distributor teams during:
  • Customer meetings
  • System demos
  • Clinical objections and comparisons
• Contribute to  regional trainings , workshops, and user meetings.
• Provide structured  field feedback  to regional and global teams on product performance, customer needs, and market trends.

Required Qualifications

Education & Certification (Mandatory)

• Bachelor’s degree in Radiography / Medical Imaging .
• Certified / licensed radiographer (according to local regulations).

Experience

• Hands-on clinical experience with Digital Radiography (DR) .
• Experience working in  hospital or imaging center environments .
• Prior experience as an  Application Specialist, Clinical Specialist, or Product Specialist  is a strong advantage.
• Experience working with  vendors or distributors  is a plus.

Language Requirements (Mandatory)

• Arabic  – fluent
• French  – fluent
• English  – fluent

(Ability to train, present, and communicate professionally in all three languages is essential for MEA coverage.)

Technical & Professional Skills

• Strong understanding of:
  • X-ray physics
  • Image quality parameters
  • Radiation dose optimization
• Excellent  training and presentation skills .
• Comfortable working in  multicultural and multi-country environments .
• Strong communication skills with radiographers, radiologists, biomedical engineers, and management.
• Willingness to  travel across the MEA region .

Preferred Qualifications

• Experience with  Agfa DR systems  or similar tier-1 vendors.
• Exposure to  PACS / RIS integration .
• Familiarity with  public tenders and large healthcare groups .
• Ability to work independently while aligning with regional strategy.