CASE COORDINATION SPECIALIST.
Johns Hopkins Aramco Healthcare · Al Hufuf, المملكة العربية السعودية
Job Title
CASE COORDINATION SPECIALIST.
Job Family
Function
CORP (SME: CFO-CPHO)
Job Code
30009336
Reports to Job
Business Unit Lead
Job Description Summary
The Case Coordination Specialist oversees complex patient cases, advises on issues with internal and external stakeholders and evaluates appropriateness of advanced levels of care utilizing evidence.-based tools to enhance the patient experience, ensure patient access and optimize cost.-effective outcomes.
Strategic Roles & Responsibilities %
10
Strategic Roles & Responsibilities
- Participate in regular team meetings to discuss Case progress share updates and identify areas for Process Improvement
- Coordinate with internal and external stakeholders to ensure seamless communication and efficient Case resolution
Operational Roles & Responsibilities %
90
Operational Roles & Responsibilities
- Evaluate standard to complex requests from the various stakeholders based on patient benefits coverage agreements and medical necessity utilizing evidencebased tools to ensure patients receive quality costeffective care
- Coordinate patient care to meet the individuals and their familys needs and ensure patient safety quality of care and costeffective outcomes
- Coordinate processing of standard case review and documentation including logging tracking and resolution following established protocols and within defined service level agreements SLAs or provider contracts
- Assist in maintaining uptodate patient documentation and periodic reporting ensuring information completed efficiently and accurately and is readily accessible for review and audits
- Support the continuous patient care access and identifying and escalating anomalies to avoid patient care interruptions
Minimum Education Required
Bachelor’s Degree in Nursing or Medicine.
Professional Certifications Required
Refer to applicable JD Addendum
Years of Experience
9.-12 years of experience in relevant field
Languages
English:Fully Proficient ; Arabic:Not Required
Functional Competencies
- Due Diligence
- Audit Reporting
- Data Collection
Core Competencies
- Excellence
- Integrity
- Accountability
- Cybersecurity
- Person-Centered Care
Acknowledgement
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Addendum Title
No
Supplemental Work/Experience/Education Information
N/A
Addendum Description
N/A
عن صاحب العمل

الظهران · المملكة العربية السعودية
Johns Hopkins Aramco Healthcare Company (JHAH) is the result of a joint venture between Saudi Aramco, a world leader in energy, and Johns Hopkins Medicine, one of the world's leading academic health systems. This health care organization is designed to drive and enhance the wellbeing of the community in an environment of growth and learning, by providing innovative, integrated and patient-centered care to Saudi Aramco's employees and health care beneficiaries. Since 1933, Saudi Aramco had delivered a high standard of medical care to its employees and their families through its own medical services organization. In 2013, Saudi Aramco partnered with Johns Hopkins Medicine to carve out and expand the capabilities of its medical services through Johns Hopkins Aramco Healthcare, drawing upon the vast expertise of The Johns Hopkins University and The Johns Hopkins Hospital and Health System to provide clinical program development, research, training, safety and quality, and health care administration expertise. Over the coming years, this global collaboration will contribute significantly to health and wellbeing in the Kingdom of Saudi Arabia. Johns Hopkins Aramco Healthcare will evolve into a health system of excellence that provides enhanced specialty and subspecialty services, new lines of treatment, research and education that address some of the most significant health care challenges in the region. Contact us at [email protected] for more information and general JHAH inquiries.
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