Cloud Engineer

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

We are looking for a Cloud Operations Engineer with strong hands-on experience in Microsoft Azure to ensure stable, secure, and efficient cloud operations. This role focuses on supporting day-to-day cloud workloads, maintaining AKS environments, strengthening security and governance, and driving automation across infrastructure, patching, backup, and monitoring. The ideal candidate is operationally strong, automation-minded, and comfortable working closely with engineering and DevOps teams to ensure platform reliability and scalability.

Responsibilities

• Manage daily operations of Azure environments across multiple subscriptions.
• Provision, configure, and maintain Azure resources including VMs, VNets, Load Balancers, App Services, Storage Accounts, and Key Vaults.
• Ensure compliance with cloud governance standards such as RBAC, tagging, security policies, and cost optimization.
• Perform capacity planning, performance tuning, and resource optimization.
• Operate and maintain Azure Kubernetes Service (AKS) clusters, including node health, scaling, upgrades, and patching.
• Manage Azure Container Registry (ACR), container image lifecycle, and container security.
• Troubleshoot AKS networking, ingress, and workload-related issues.
• Configure and manage Azure Backup, Recovery Services Vaults, and retention policies.
• Perform backup validation, restore testing, and support disaster recovery activities.
• Monitor and remediate vulnerabilities across Azure resources, VMs, and AKS nodes.
• Use Microsoft Defender for Cloud, Security Center, and Log Analytics for security monitoring and threat detection.
• Implement baseline hardening, secure configurations, and secrets management.
• Develop automation using Azure Automation, PowerShell, Bash, or Python.
• Implement and manage automated patching for Windows/Linux VMs and AKS node pools.
• Create and maintain runbooks for operational tasks and routine cloud activities.
• Configure monitoring, alerts, and dashboards using Azure Monitor, Log Analytics, and Prometheus.
• Lead incident response, root-cause analysis, and preventive action planning.
• Support operational tasks for Azure SQL, PostgreSQL, MySQL, and Cosmos DB, including performance monitoring and maintenance.
• Support CI/CD pipelines using GitHub Actions and manage GitHub repositories and access.
• Work closely with development teams to ensure deployment readiness and environment stability.

Qualifications

• 4-8 years of experience in Cloud Operations, Cloud Engineering, or DevOps roles.
• Strong hands-on experience with Microsoft Azure cloud infrastructure and operations.
• Proven experience managing AKS and containerized workloads.
• Solid understanding of backup, disaster recovery, patching, and vulnerability management.
• Experience with Azure Automation, runbooks, and scripting (PowerShell, Bash, or Python).
• Familiarity with monitoring, alerting, and incident management practices.
• Working knowledge of Azure database platforms and operational best practices.
• Experience with GitHub and basic CI/CD workflows.
• Experience with Infrastructure as Code (Terraform and/or Bicep) is a plus.
• Exposure to GitOps tools such as ArgoCD or Flux is desirable.
• Azure certifications (AZ-104, AZ-305, AZ-400, AZ-500) are preferred.
• Experience supporting hybrid or on‑prem environments is advantageous.