Community Partnerships & Care Development Lead

Location: Dubai, United Arab Emirates
Employment Type: Full‑time
Contract Type: Limited term, subject to UAE Labour Law
Start Date: To be confirmed (Around April 2026 - Interviews to commence in March 2026)

About Support Solutions
Support Solutions is a care and support provider launching in Dubai, delivering person‑centred services aligned with British care standards. The organisation works with families, schools, and professionals to provide high‑quality, ethical support that prioritises dignity, safeguarding, and cultural sensitivity.

Position Summary
The Community Partnerships & Care Development Lead is responsible for supporting the establishment and growth of Support Solutions in the UAE by building professional relationships, supporting community engagement, and contributing to service development.

The role is relationship‑focused and outward‑facing, requiring strong communication skills, local market knowledge, and professional credibility within the Dubai care sector.

During the initial phase of operations, the role may also include direct care delivery where required, in line with the employee’s qualifications and experience.

Key Duties and Responsibilities
Community Engagement and Partnerships

• Represent Opening Support Solutions professionally within the Dubai care community
• Develop and maintain relationships with families, schools, therapists, clinicians, and relevant organisations
• Support engagement activities, meetings, and community events to raise awareness of services
• Facilitate introductions, referrals, and initial discussions with potential clients
• Support family consultations and onboarding processes where required

Care Development and Operational Support

• Support the introduction and development of care services during the start‑up phase
• Provide professional input into care pathways and service design
• Deliver care when required, in accordance with qualifications, company policies, and regulatory requirements
• Promote British care standards, safeguarding practices, and person‑centred approaches at all times

Professional Standards

• Act in accordance with company policies, UAE regulations, and ethical standards
• Maintain confidentiality and professional conduct at all times
• Support a culture of quality, safeguarding, and continuous improvement

Qualifications and Experience
Essential Requirements

• Recognised qualification in care, health, or social care
• Relevant experience working directly with families in a care or support setting
• Knowledge of the UAE care sector and local community landscape
• Strong interpersonal and communication skills
• Ability to represent the organisation professionally and independently

Desirable

• Established professional network within Dubai
• Experience supporting the growth or launch of a care service
• Familiarity with British care standards and safeguarding frameworks

Remuneration Structure
This position is offered on a salary plus commission basis for an initial period of twelve (12) months, in accordance with UAE Labour Law.

Base Salary

• AED 4,000 per month, payable monthly

Commission

• Commission is payable on new client revenue directly introduced and converted by the employee
• Commission is calculated on net revenue received
• Commission shall only be payable once the monthly base salary has been met through generated revenue
• The maximum commission rate is capped at 5%
• Commission eligibility applies for the first twelve (12) months of employment only

Following the completion of the initial 12‑month period, remuneration and role structure will be reviewed at the discretion of the employer, based on performance and business requirements.

Employment Conditions

• Employment is subject to the terms and conditions of the UAE Labour Law
• Employment is subject to satisfactory references and relevant checks
• Duties may be amended in line with business needs, provided they remain within the scope of the role

Why Join Support Solutions

• Opportunity to contribute to the launch of a new care provider in the UAE
• Professional autonomy within a relationship‑led role
• Potential for progression as the organisation grows
• Work within a values‑driven, quality‑focused environment

Application Process
Interested candidates are invited to apply with a CV and brief covering statement. Shortlisted applicants will be contacted for interview

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

• Do you hold a recognised care, health or social care qualification? If yes, is it a UK, international or UAE-based qualification
• Are you comfortable delivering hands‑on care when required during the early stages of a new service?
• Do you currently have professional relationships with families, schools, therapists, or clinicians in Dubai?
• This role offers a base salary of AED 4,000 per month with commission payable only after salary is covered, capped at 5%, for the first 12 months. Are you comfortable with this structure?
• Have you previously worked in a start‑up or early‑stage organisation?
• Are you seeking a long‑term role that may evolve as the organisation grows?

Experience:

• UAE care, health, or education sector: 1 year (Required)

Location:

• Dubai (Required)

Expected Start Date: 01/04/2026