HR/ER Officer - UAE National

Key Responsibilities

• Manage end-to-end onboarding and induction , including coordination of welcome packs, documentation, and delivery of organizational and departmental orientation sessions.
• Oversee probation and employee records management , liaising with department managers for performance assessments and ensuring accurate, compliant HR documentation and data security.
• Manage end-to-end medical insurance administration , including enrollments, renewals, deductions coordination, employee/insurer liaison, and accurate records in compliance with UAE regulations.
• Employment Contracts (New, Renewals, Promotions & Amendments) , including preparation, renewals, promotions, amendments, approvals, record updates, and coordination with payroll/finance in compliance with UAE labor laws.
• Employee Relations and Compliance: including ER case handling, documentation, grievance and disciplinary processes, policy enforcement, and strict confidentiality in line with UAE labor law and company standards.
• HR policies and process reviews: including HR reporting and metrics, policy updates aligned with UAE labor law, HR Committee coordination, audit support, and continuous improvement initiatives while ensuring confidentiality and regulatory compliance.
• Demonstrated knowledge of general HR tasks and HR operations: Disciplinary Actions, Offboarding, Accreditations and Certifications Task – JCI, ISO, NCEMA Etc.
• Other Duties: Perform other duties or tasks as assigned by the Line Manager.

Qualifications and Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in Human Resources roles
• In-depth knowledge of UAE Labor Law and HR best practices.
• Strong understanding of HR policies, procedures, and compliance requirements.
• Excellent interpersonal and communication skills—both in English and Arabic (written and verbal)
• Ability to maintain confidentiality, professionalism, and discretion in all HR matters.
• Strong analytical, evaluation, and problem-solving skills.
• High attention to detail with strong organizational and time management abilities.
• Ability to work collaboratively in a team environment and manage multiple priorities efficiently.
• Proficiency in HR Information Systems (HRIS), Microsoft Excel, and database management.
• Accredited Human Resources certification (e.g., CIPD, SHRM, CHRP) is an advantage.