Insurance Claims Handler

Position: Insurance Claim Handler

Employer: Phi Med

Location: Lusail

Start Date: As soon as possible

About Us

About Us

PHI MEDCARE is a private medical center in Qatar which specializes in Single Day Surgery, Plastic Surgery, Dermatology, Ears-Nose-Throat Clinic (ENT), Pharmacy and Laboratory. We are committed to bringing quality medical and surgical services and add values in the healthcare industry in the area of Lusail City. The aim is to be known for our excellence and establish credibility.

Job Overview
The Insurance Claim Handler is responsible for processing and investigating insurance claims relating to customers’ policies. This will involve working with the policy holder, colleagues and other professionals to ensure that the claim is valid. They will be responsible for the claim from when it is first reported, to final payment or rejection.

Responsibilities & Duties

• Handling email and telephone enquiries from customers

• Managing claims from start to end

• Gathering information about the insurance claim from the customer

• Issuing all relevant forms and dealing with correspondence

• Examining the details on completed forms and checking these against the cover provided by the insurance policy

• Liaise with policyholders, taking information on the nature of the claim and details of their policy.

• Informing the customer of the outcome of the claim

• Maintaining and updating computer records and paper files relating to claims

• Following best practice procedures, such as ensuring new claim processes are completed within a certain time frame

Qualifications

• Bachelor’s Degree in Finance
• Certificate of Medical Coding
• Experience working as an Insurance Claim Handler
• Keen eye for details
• Technical knowledge of the insurance industry
• Good numeracy, analytical, and literary skills
• Excellent computers skills (Proficient with Excel and Word)
• Goal-oriented with the ability to meet tight deadlines
• Excellent interpersonal, customer care and communication skills

Benefits

By joining our company, you will be welcomed into a collaborative and friendly environment. We place great emphasis on employee satisfaction and have a dedicated HR team to attend to your every need.

If this sounds like a job that would interest you, then we would love to hear from you. Please click on “apply” and a member from the HR department will be in contact with you.

Short-listed candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Experience:

• Insurance: 1 year (Required)