IT Support Engineer

Key Responsibilities

• Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, biometric devices, and other IT equipment.
• Manage and support all company software applications, including HRMS, medical software, ERP systems, Microsoft Office, and other business applications.
• Configure, administer, and troubleshoot company email accounts, Outlook, Microsoft 365, and related email services.
• Strong knowledge in Work management and CRM Softwares.
• Provide technical support to employees for hardware, software, networking, and system-related issues.
• Manage user accounts, passwords, permissions, and access rights across various systems.
• Perform installation, upgrades, and maintenance of operating systems and software applications.
• Monitor system performance and ensure optimal uptime of IT infrastructure.
• Maintain and troubleshoot LAN, Wi-Fi, internet connectivity, VPN, and network devices.
• Perform regular data backup, recovery, and disaster recovery procedures.
• Ensure data security, antivirus protection, endpoint security, and compliance with IT policies.
• Coordinate with software vendors, internet providers, and third-party IT service providers.
• Support implementation, maintenance, and upgrades of HRMS and healthcare management systems.
• Configure and maintain printers, shared drives, cloud storage, and file servers.
• Maintain IT asset inventory and documentation for all hardware and software licenses.
• Assist in onboarding and offboarding employees by setting up and disabling user accounts, email IDs, and IT equipment.
• Diagnose and resolve software compatibility issues and system failures.
• Provide remote and onsite technical support across company locations.
• Maintain documentation of IT procedures, configurations, and troubleshooting guides.
• Recommend and implement improvements to enhance IT infrastructure and operational efficiency.
• Ensure compliance with cybersecurity best practices and organizational IT standards.
• Perform any other IT-related duties assigned by management.

Pay: AED2,104.96 - AED6,859.87 per month

Application Question(s):

• Years of experience working in UAE?
• In many day you can start to work with us ?

Work Location: In person