Junior Key Account Manager - Modern Trade

New Country Healthcare · دبي, الإمارات العربية المتحدة

أخرىدوام كاملفي الموقع

This is a commercially important role for a rising FMCG Key Account professional who knows how to grow Modern Trade accounts, manage retailer relationships, and turn trade plans into measurable sales, margin, and shelf-impact results.

You will support the growth of assigned Modern Trade accounts across the UAE, working closely with retailers and internal teams to improve sales performance, promotional return, in-store execution, and category visibility.

What will you own

  • Manage and grow assigned Modern Trade accounts, with clear focus on sales, margin, distribution, and share-of-shelf.
  • Build strong working relationships with key retail stakeholders and support commercial discussions.
  • Develop account plans that translate business priorities into clear customer-level execution.
  • Support trade agreement cycles, including pricing, rebates, promotional terms, and retailer commitments.
  • Plan and execute promotional calendars based on sales potential, profitability, and ROI.
  • Monitor account performance, prepare business reviews, and recommend corrective actions.
  • Monitor service levels, fill rates, stock availability, and return trends to ensure operational excellence and minimise expiries and trade returns.
  • Drive in-store execution, including availability, planogram compliance, POSM placement, and promotional visibility.
  • Use retailer portals, internal reports, and market insights to identify opportunities and risks.
  • Coordinate with sales, marketing, supply chain, finance, and trade marketing to deliver account plans and new launches.

What Makes You a Strong Fit

You are commercially sharp, data-driven, and comfortable working close to the market. You understand that success in Modern Trade is not only about listing products, it is about negotiation, execution, visibility, profitability, and follow-through.

Must-Have Requirements

  • Minimum 3 years of FMCG sales or Key Account Management experience in the UAE.
  • Hands-on experience with Modern Trade accounts.
  • Strong understanding of trade agreements, promotional calendars, pricing, rebates, and trade terms.
  • Ability to manage sales performance, margins, budgets, and ROI discussions.
  • Solid exposure to in-store execution, including planograms, availability, visibility, and promotional compliance.
  • Strong Excel and PowerPoint skills, with the ability to prepare clear account reviews and commercial reports.
  • Confident communication skills in English, with the ability to manage retailer and internal stakeholder relationships.
  • Strong organisation, follow-up, and ownership mindset.
  • Experience with accounts such as Carrefour, Spinneys, Coops, petrol stations, or similar UAE retailers.
  • Exposure to health food, wellness, healthcare, or consumer goods categories

Nice to Have

  • Experience using retailer portals, ERP systems, or sales reporting tools.
  • Arabic language skills.
  • Exposure to category management or trade marketing initiatives.
  • This Role May Not Be the Right Fit If
  • You have only handled traditional trade, field sales, or merchandising without Modern Trade account exposure.
  • You are not comfortable working with numbers, ROI, sales reports, and commercial reviews.
  • You prefer a back-office sales support role rather than a customer-facing account role.
  • You struggle with follow-up, execution discipline, or cross-functional coordination.

Apply If

You have UAE FMCG Modern Trade experience, enjoy managing retailer relationships, and are ready to take stronger ownership of account growth, profitability, and execution standards.

عن صاحب العمل

New Country Healthcare

Warsan First · الإمارات العربية المتحدة

New Country Healthcare (NCH) was founded in 1978 as Country Pharmacy and evolved to New Country Healthcare in 1990, NCH today is a leader in the healthcare sector, with a rich portfolio that includes over 1500 products manufactured in United States, Canada, Europe, Asia and Middle East. NCH started with a vision of a healthier community by our Chairman Dr. Ghazi Al Koudsi, and it took hard work and dedication to make NCH what it is today. NCH not only kept its promise to the community, but also stayed true to the vision of our Chairman, who has inspired every member of the NCH family to give their best everyday. Since the foundation of NCH, we have proudly adhered to our mission of providing the local and GCC markets with high quality and innovative healthcare products through reliable and efficient service. NCH efforts have not gone unnoticed, as we have been numerously awarded the best Middle East distributor by our international partners in recognition of our team work and effort, and locally by multiple Governmental Authorities, including Dubai Municipality. 2019 will mark the beginning of a new chapter for NCH family, as we move into our state-of-the art facility and warehouses equipped with the most advanced technology that will raise our efficiency significantly to ensure fast operations and higher client satisfaction. This highly productive working environment for NCH Family will live up to the company's legacy as the most reputable and successful healthcare distributor in the region with more than doubling its size in the last 5 years.

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