Medical Records Specialist

Support medical records operations within an international healthcare program where accuracy, confidentiality, release-of-information workflows, and organized documentation help keep patient care and administrative review moving smoothly.

At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively.

Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com.

You’ll keep medical records accurate, secure, and accessible within a healthcare environment in Doha, Qatar, supporting hospital and clinic workflows where confidentiality and follow-through matter every day.

In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release.

Key Responsibilities

• Maintain secure medical records systems, storage areas, retention practices, and documentation workflows.
• Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information.
• Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures.
• Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs.
• Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person.
• Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required.

If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here.

Requirements

• 2+ years of directly related administrative experience in a healthcare environment.
• Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management.
• Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements.
• Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision.
• Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment.

Preferred

• Background in clinical settings and experience in an accredited healthcare organization highly desired.
• RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred.

Privacy Disclaimer: Policy Link

By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.