Network Admin Specialist

Job Purpose

Responsible for maintenance, and optimization of the hospital’s wired and wireless network infrastructure. This role ensures secure, high-performance, and reliable network services to support clinical and administrative hospital operations while complying with national healthcare regulatory requirements and international best practices.

Roles and Responsibilitie

• Ensure work is performed based on approved policies, processes, procedures, and instructions
• Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement
• Ensure day-to-day activities are properly performed in line with policies and procedures
• Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner
• Administer, monitor, and optimize the hospital’s LAN, WAN, Wi-Fi, VPN, and firewall infrastructure.
• Implement and enforce network segmentation for clinical, administrative, and guest networks.
• Apply network security best practices and ensure compliance.
• Manage firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN configurations.
• Conduct periodic security assessments and support vulnerability remediation efforts.
• Perform root cause analysis (RCA) for recurring or critical network issues.
• Participate in IT projects involving network design, deployment, and optimization.
• Document network configurations, changes, and maintenance activities according to change management processes.
• Utilize network monitoring tools to proactively identify bottlenecks, performance degradation, and connectivity issues.
• Maintain optimal network uptime according to agreed SLAs and operational KPIs.
• Generate periodic performance reports and make recommendations for network improvements.
• Maintain detailed documentation of network architecture, diagrams, configuration standards, and operational procedures.
• Provide mentorship and technical guidance to junior network administrators and IT support teams.

Requirements

• 3–5 years of experience in network administration, with at least 2–3 years in a healthcare environment preferred.
• In-depth knowledge of hospital networking systems (wired/wireless), VPN, firewall configurations, and secure network practices.
• Familiarity with MOH, CBAHI, JCI, and NCA compliance frameworks.

Bachelor’s degree in Information Technology, Computer Science, or related field.