Operations Supervisor

About Us

Salehiya started commercial activities in 1964 as a specialized healthcare company. It is one of the leading Saudi Arabian companies in distributing pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. The company kept pace with the rapid development of the health sector in Saudi Arabia and gradually evolved to meet the needs and demands of a constantly growing market.

Salehiya is based in three major cities: Riyadh, Jeddah, and Dammam. It also has branches around the kingdom to cover the whole market and provide prompt and efficient client services, with over 1000 workforce.

For more information, you can visit our website: www.salehiya.com

Why Work with Us

Salehiya Healthcare is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We believe in fostering a culture that encourages creativity and innovation, particularly in technology. We utilize the latest tools in our field and stay ahead of industry trends. Our comprehensive training programs and mentorship opportunities are designed to support professional growth and development. We prioritize maintaining a welcoming atmosphere for everyone.

The core values that guide our people derive from our purpose to elevate the healthcare experience in the kingdom.

Job Purpose

Responsible for leading a team of warehousing and logistics staff to ensure compliant, efficient, accurate, and timely operations. These operations include transportation, warehousing, inventory management, and logistics.

Key Responsibilities

Strategic Contribution

• Set the operational tone for maximum efficiency at the most competitive cost.
• Ensure that all operational activities are implemented at optimum productivity & customer centricity.
• Embed respect and the spirit of collaboration through positive and effective relationships with the team and other stakeholders.

Operational

• Execute standard operating procedures for daily, weekly and periodic business processes to ensure optimal business results.
• Demonstrates continuous numerical improvement on the company’s cost to serve.
• Manage delivery vehicle performance to ensure customers are being serviced per the agreed KPIs and SLAs.
• Follow Up all the activities of all functions involved from the receipt of goods to replenishment needs to the delivery of the material to Salehiya customers.
• Provide the required assistance to line managers and key personnel in warehousing, transportation, and distribution.
• Provide the required assistance to process improvement initiatives to ensure the objectives set by the company are correctly and timely met.
• Maintain effective communication and assisting the line manager with the correct review forums, such as Monthly Performance Reviews.
• Identify opportunities for improvement related to service levels, productivity, and route optimization through continuous Improvement efforts by putting concrete plans to address them.
• Work with the department manager to ensure the successful and timely launch of key initiatives and projects.

Human resources and assets

• Ensure that the working environment is pleasant and cooperative.
• Continuously coach operational staff and frontline employees on internal process improvement and proper service execution.
• Plan & manage Annual & Other Leaves with operational manager.
• Identify and recommend staff training requirements and impart the Training on SOPs to new employees.

Equipment & Assets Management

• Ensure resources like storage space, manpower, and equipment are efficiently utilized.
• Ensure Machinery, equipment, consumables, and other resources are appropriately planned, used, and well maintained.
• Ensures all operational staff abide by company safety procedures & GDP practices and the country’s road safety laws to protect company’s public image, public property and company’s private property. Promptly correct unsafe conditions through relevant departments.
• Quality, Health & Safety and Environment
• Strictly follow SOP, QMS, and work instructions. Also, promote adherence to procedures by your staff.
• Report all incidents of any nature and however caused to their immediate superior completing all necessary documentation promptly and accurately.
• Ensuring timely calibration of Temperature sensors & equipment coordinating with purchase and maintenance departments.

Qualifications

Minimum Qualifications

bachelor’s degree or diploma / Pharmacist

Minimum Experience

3-5 years in Supply Chain and related activities & 2 years of which are in a supervisory role.

Skills

• Problem-solving skills
• leadership skills
• Strong communication skills
• Can-Do Attitude
• Advanced English.