Patient Relation Team Leader -Dental Clinic

Position Overview:

We are seeking a motivated and organized Dental Clinic – Patient Relation Team Leader to support daily clinic operations and ensure efficient coordination between the dental team and front-office staff. The ideal candidate will support both administrative and clinical workflows, maintain high service standards, and help create a positive experience for every patient.

Key Responsibilities:

• Supervise daily clinic operations to ensure smooth workflow and timely patient service.
• Coordinate schedules, appointments, and communication between doctors, nurses, and reception staff.
• Support dental staff with operational needs and ensure adherence to clinic policies.
• Oversee patient management, from registration to follow-up.
• Handle inquiries, feedback, and minor concerns in a professional manner.
• Monitor cleanliness, organization, and readiness of the clinic environment.
• Prepare reports and assist in performance monitoring and staff training.
• Ensure compliance with health, safety, and confidentiality standards.

Qualifications and Requirements:

• Bachelor’s Degree in Dentistry
• Minimum 2 years of experience in customer service or front-office roles, ideally within a dental or healthcare environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in MS Office applications and clinic management software.
• Professional appearance and positive attitude.

Job Types: Full-time, Permanent

Pay: Up to AED5,500.00 per month