Quality Specialist

Job Summary:
The Quality Specialist will play a key role in ensuring that all clinical and administrative processes meet established quality standards, regulatory requirements, and patient safety protocols. This role involves auditing, monitoring, and continuous improvement initiatives to uphold excellence in healthcare services.

Key Responsibilities

• Monitor and evaluate clinical and operational processes to ensure compliance with healthcare regulations, standards, and accreditation requirements (e.g., DHA, MOH, JCI standards).
• Conduct regular audits of patient care, clinical documentation, and operational workflows.
• Identify areas for improvement, report non-conformities, and implement corrective and preventive actions (CAPA).
• Assist in the development, review, and implementation of Standard Operating Procedures (SOPs) and quality policies.
• Collaborate with medical, nursing, and administrative teams to promote a culture of quality and patient safety.
• Provide training and guidance to staff on quality standards, patient safety, and best practices.
• Prepare and maintain quality reports, dashboards, and compliance documentation.
• Support accreditation and inspection processes as needed.

Qualifications & Skills

• Bachelor’s degree in Nursing, Healthcare Administration, Life Sciences, or related field.
• Minimum 2–5 years of experience in healthcare quality assurance or hospital/clinic quality management.
• Knowledge of healthcare regulations, accreditation standards (JCI, DHA, MOH), and patient safety protocols.
• Strong analytical, problem-solving, and auditing skills.
• Excellent communication, teamwork, and interpersonal skills.
• Proficiency in quality management software and MS Office.

Preferred Candidate

• Candidates from India are preferred due to familiarity with medical quality processes and international healthcare standards.
• Certification in Healthcare Quality (e.g., CPHQ – Certified Professional in Healthcare Quality) is an advantage.

Job Type: Full-time

Application Question(s):

• How many years experience do you have as Quality Specialist
• Expected salary?
• Expected joining date ?

Work Location: In person