Receptionist

Job Title: Receptionist (Gym Front Desk)

Job Summary:
We are looking for a friendly, organized, and professional Receptionist to manage our gym’s front desk. The ideal candidate will be the first point of contact for members and visitors, ensuring a welcoming environment while handling administrative and customer service tasks efficiently.

Key Responsibilities

• Greet and welcome members and guests in a warm and professional manner
• Manage front desk operations, including check-ins and membership verification
• Handle phone calls, inquiries, and provide accurate information about gym services, packages, and timings
• Assist in membership registrations, renewals, and cancellations
• Maintain records of members and daily attendance
• Process payments and issue receipts
• Handle customer complaints or concerns and escalate when necessary
• Ensure the reception area is clean, organized, and presentable at all times
• Coordinate with trainers and staff for smooth daily operations
• Monitor access control and ensure safety/security procedures are followed

Requirements

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Previous experience in customer service or receptionist role preferred
• Strong communication and interpersonal skills
• Basic computer knowledge (MS Office, email, etc.)
• Ability to multitask and stay organized in a fast-paced environment
• Friendly, presentable, and professional attitude
• Flexibility to work shifts, weekends, or holidays if required

Skills

• Customer service orientation
• Communication skills
• Time management
• Problem-solving ability
• Attention to detail

Working Hours

• Shift-based (morning/evening) depending on gym operations

Salary & Benefits

• As per company standards
• Additional incentives (if applicable)

Job Types: Full-time, Permanent

Pay: Up to AED2,000.00 per month

Work Location: In person