Registered Nurse/ EVNT/ON CALL / HOME CARE

Role Summary

Provide high-quality nursing care across three settings: (1) on-call visits to residences/hotels, (2) scheduled home-care cases (acute and chronic), and (3) events/venue medical coverage. The RN will triage, deliver evidence-based care, document on the EMR, and coordinate with physicians, paramedics, and operations.

Key ResponsibilitiesA) On-Call & Home-Care

• Perform bedside assessments (vitals, focused exam, risk scoring), create and execute nursing care plans.
• Administer IV/IM/SC medications, IV cannulation/therapy, injections, nebulization, wound and burn care, ear care, catheter care, diabetes care, and pain management per protocols and MD orders.
• Conduct home lab collections (venipuncture, ECG capture), monitor results, and escalate abnormalities.
• Educate patients/families on medications, red-flags, device use (e.g., CPAP/O₂), and follow-up.
• Maintain aseptic technique, medication reconciliation, and controlled-drug handling logs.
• Complete timely EMR documentation, consent forms, invoices, and handover notes.

B) Events & Venue Medical Coverage

• Set up and break down first-aid posts; ensure equipment/drug kit readiness and daily checks.
• Provide first response for injuries/illnesses, crowd-care and mass-gathering health support.
• Triage using standard scales; stabilize and prepare for ambulance transfer when needed.
• Coordinate with event security, organizers, and ambulance crews; complete incident reports.
• Participate in pre-event risk assessments, briefings, and post-event debriefs/analytics.

C) Coordination & Compliance

• Adhere to DHA/DoH/MoH standards, company SOPs, infection prevention & control (IPC), and patient confidentiality.
• Communicate promptly with the on-call doctor/Medical Director for clinical escalation.
• Participate in rostered on-call shifts, trainings, drills, and CME/CPD activities.
• Safeguard equipment, manage stock, and report device malfunctions/adverse events.

Qualifications & Licensing

• Bachelor’s Degree in Nursing (BSN) or equivalent.
• Valid UAE nursing license/eligibility (DHA preferred; DoH/MoH considered with transfer).
• Current BLS (required); ACLS/PALS preferred. Event coverage add-ons (e.g., PHTLS/ITLS or first-responder courses) are a plus.
• Minimum 2 years clinical experience (ER/Urgent Care/Home Care/Event Medicine preferred).
• Valid UAE driving license is an advantage.

Skills & Competencies

• Strong IV therapy, wound care, pain/fever management, and point-of-care procedures.
• Confident triage and escalation judgment; calm under pressure and crowds.
• Excellent patient education and hospitality etiquette for VIP/home/hotel settings.
• Clear documentation on EMR, accurate medication and charge capture.
• Professional English; Arabic is an advantage.
• Teamwork, reliability, and discretion with VIP clientele.

Tools & Equipment (typical)

• Portable vitals monitor, glucometer, pulse oximeter, ECG, nebulizer, IV pumps.
• Emergency kit: AED, airway adjuncts, trauma supplies, anaphylaxis kit.
• Event post inventory per checklist (oxygen, splints, collars, wound/bleeding control, etc.).

Schedule & Rota

• Rotating shifts including evenings, nights, weekends, and public holidays.
• On-call coverage per monthly roster (response-time KPI; standby allowance per policy).
• Flexibility to move between home-care caseload and event postings.

Key Performance Indicators (KPIs)

• Response time to on-call activations & time-to-treatment.
• Documentation completeness & timeliness on EMR (within X hours).
• Patient satisfaction/feedback (NPS or equivalent).
• Protocol adherence (IPC, medication safety, incident-free shifts).
• Event coverage readiness (100% kit compliance), incident reporting quality.
• Clinical outcomes (appropriate escalation/transfer, re-visit rates).

Physical & Safety Requirements

• Ability to lift/transfer patients with safe-handling techniques; frequent standing/walking.
• Up-to-date professional immunizations as per policy; fit-testing for PPE as applicable.
• Willingness to work indoors/outdoors at events and travel across Dubai/other emirates as needed.

Job Type: Full-time