Call Center & Receptionist (Emirati Nationals Only)

We are looking for a dedicated and professional Emirati Call Center & Receptionist to be the first point of contact for our patients. The ideal candidate will handle calls, manage appointments, assist walk-in clients, and support front-desk operations.

Key Responsibilities

• Answer incoming calls and respond to inquiries professionally.
• Manage appointment bookings accurately and efficiently.
• Greet, welcome, and assist clients at the reception.
• Provide correct information regarding services, promotions, and pricing.
• Coordinate with medical staff for smooth patient flow.
• Handle payments, invoices, and administrative paperwork.
• Maintain a tidy and organized reception area.
• Address patient concerns with a positive and helpful approach.

Requirements

• Must be Emirati (UAE National).
• Previous experience in customer service, call center, or reception (medical experience is an advantage).
• Strong communication skills in English; Arabic is an added value.
• Good computer and booking system skills.
• Able to multitask and work in a fast-paced environment.
• Professional, friendly, and customer-focused personality.

Job Type: Full-time