Clinic Manager

Is responsible for overseeing the daily operations of the clinic to ensure efficient, high-quality patient care and smooth administrative functioning. This role manages staff, coordinates clinic activities, ensures regulatory compliance, monitors budgets, and supports patient satisfaction and operational excellence.

Key Responsibilities

• Oversee daily clinic operations, scheduling, and workflow management
• Supervise administrative and clinical support staff
• Ensure excellent patient service and patient satisfaction
• Manage appointment systems, patient records, and front-desk operations
• Monitor clinic performance, productivity, and operational KPIs
• Ensure compliance with healthcare regulations, policies, and safety standards
• Coordinate recruitment, onboarding, training, and performance evaluations
• Handle patient concerns and resolve operational issues promptly
• Manage inventory, medical supplies, and vendor relationships
• Support financial processes including budgeting, billing oversight, and expense control
• Collaborate with physicians and healthcare providers to improve service delivery
• Develop and implement clinic policies and procedures
• Prepare operational reports and maintain accurate documentation

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred
• Proven experience in clinic, healthcare, or medical office management
• Strong leadership and team management skills
• Knowledge of healthcare regulations and patient confidentiality requirements
• Excellent communication and interpersonal skills
• Proficiency in clinic management software and Microsoft Office
• Strong organizational and problem-solving abilities

Preferred Experience

• 3–5 years of healthcare or clinic management experience
• Experience with insurance billing and healthcare compliance
• Familiarity with electronic medical record (EMR/EHR) systems

Key Skills

• Leadership and staff supervision
• Patient relationship management
• Operational planning
• Budget and cost control
• Time management
• Conflict resolution
• Attention to detail

Work Location: In person