Customer Service Specialist

Job Opportunity – Customer Service Specialist | Riyadh

We are looking for a Customer Service Specialist to join our team in Riyadh.

Qualifications and Experience

•Bachelor’s degree or diploma

•Previous customer service experience is preferred

Responsibilities

•Welcome patients and deal with them professionally

•Schedule appointments and respond to patient inquiries

•Coordinate with the medical and administrative team

•Ensure an excellent patient experience and satisfaction

•Manage calls, messages, and follow-ups

•Maintain and update patient records and appointments

Skills

•Excellent communication skills

•Professional appearance and attitude

•Problem-solving skills

•Ability to work within a team

•Customer service and satisfaction oriented

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