Executive Assistant

About NCH

At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Founder and Executive Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high quality healthcare products while upholding our legacy of excellence.

Culture at NCH

At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritizes sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

Position Overview: NCH is seeking an experienced and professional Executive Assistant to provide comprehensive administrative support to the CEOs. The successful candidate will manage the CEO’s calendar, including coordinating appointments, events, and international travel arrangements, primarily to Europe and the US. Proficiency in English is mandatory, as the role involves handling sensitive and confidential communications on behalf of the CEOs, liaising with senior management and external stakeholders, and ensuring all relevant documents are prepared in advance for meetings and events. This position requires exceptional organizational skills, discretion in managing confidential information, and the ability to effectively prioritize and execute tasks in a dynamic environment. The Executive Assistant will also assist in preparing reports, presentations, and other documentation while ensuring seamless communication and coordination across the CEO’s professional engagements.

Responsibilities

Executive Support and Administration

• Manage, coordinate, and maintain the CEO’s calendar, including scheduling appointments, events, and internal/external meetings.
• Organize and prepare for meetings, ensuring all necessary documents are compiled, distributed, and briefed to the CEOs in advance.
• Prepare, draft, and review correspondence and documents as required by the CEOs, ensuring clarity and professionalism.
• Attend meetings, take minutes, summarize discussions, and distribute them to the relevant staff, ensuring that action points are documented and followed up.

Communication and Liaison

• Communicate and handle incoming and outgoing emails and correspondence, maintaining a professional and consistent tone.
• Liaise with senior management, external stakeholders, and partners, ensuring effective communication and coordination of activities related to the CEO’s responsibilities.
• Act as the primary point of contact for internal and external inquiries, managing relationships and ensuring prompt and courteous responses.

Confidential Information Management

• Handle all confidential information with the utmost discretion, ensuring the security and privacy of sensitive communications and documents.
• Maintain a well-organized filing system for mail and documents, both electronically and physically, for easy access and confidentiality

Travel and Accommodation Arrangements

• Coordinate comprehensive travel arrangements for the CEOs, including flight bookings, accommodations, itineraries, and any related travel documents, primarily for global travel to Europe and the US.
• Monitor travel schedules and make any necessary adjustments promptly, ensuring smooth travel experiences.

Task Management and Reporting

• Assist with the preparation of reports, presentations, and other documentation required for the CEO’s engagements and meetings.
• Track important deadlines and tasks for the CEOs, providing reminders and ensuring timely completion.
• Develop and implement systems for organizing tasks and activities to streamline the CEO’s daily operations and commitments.

Required Skills and Qualifications

• Bachelor’s Degree or equivalent experience in business administration, office management, or a related field.
• 7+ years of experience as an Executive Assistant or in a similar administrative role, preferably supporting senior executives or leadership.
• Proficiency in Google Workspace (Gmail, Google Calendar, Google Docs, Google Sheets, and Google Drive) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Fluency in English (both written and spoken)
• Exceptional organizational skills with the ability to prioritize tasks, manage time efficiently, and handle multiple assignments simultaneously.
• Strong written and verbal communication skills, with a professional and polite demeanor.
• Experience coordinating complex travel arrangements and managing detailed itineraries, particularly for international travel.
• Strong attention to detail, ensuring accuracy in meeting preparation, document management, and communication.
• Ability to build and maintain effective working relationships with internal and external stakeholders, acting as a reliable point of contact.

Why Join Us

Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You’ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual’s unique contributions.

We offer:

• Exciting career growth opportunities in a company at the forefront of healthcare and technology
• A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support

Be part of a culture that’s committed to empowering talent, embracing innovation, and building success together.