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Guest Relation Officer

Fakeeh Care Group · Dschidda, Makkah, Saudi-Arabien

GesundheitsverwaltungVollzeitVor Ort

  1. Greets and welcomes visitors in a professional and friendly manner.
  2. Ensures all visitors sign in and are directed to the appropriate person or department.
  3. Maintains a clean and organized reception area.
  4. Answers and directs incoming phone calls promptly and courteously.
  5. Takes and relays messages accurately and efficiently.
  6. Handles inquiries and provides information about the company and its services.
  7. Performs clerical duties such as filing, photocopying, and faxing.
  8. Manages incoming and outgoing mail and packages.
  9. Assists with scheduling appointments and meetings.
  10. Maintains office supplies and ensures inventory is stocked.
  11. Updates and maintains contact lists and databases.
  12. Assists in maintaining records, reports, and other documentation.
  13. Provide exceptional customer service to clients, visitors, and staff
  14. Addresses and resolves any customer concerns or escalates them to the appropriate department.
  15. Other duties as assigned within the scope of the job.

Skills and Abilities

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong verbal and written communication skills

Experience

2 years’ experience in administrative and customer service work.

Education

High school diploma or higher; additional certification in Office Management is preferred.

Language

Excellent command of oral and written English and Arabic.

Über den Arbeitgeber

Fakeeh Care Group
Fakeeh Care Group

Saudi-Arabien

Founded in Jeddah, Saudi Arabia, in 1978 by Dr. Soliman Fakeeh, the Dr. Soliman Fakeeh Hospital (DSFH) has been a true leader in the field, whose pioneering spirit and visionary resolve has - for over three decades - advanced by leaps the standards of healthcare delivery in the Kingdom and in the region. In 1986, the first expansion of the Hospital was inaugurated by His Majesty, the late King Fahd bin Abd al-Aziz. In addition to doubling the facility's inpatient capacity, that expansion introduced such new centers as open-heart surgery and new clinics, including neurosurgery, neurology, nephrology and infertility clinics, and established DSFH as a definitive leader of private healthcare in the Kingdom. In 1999, a second expansion inaugurated by the Custodian of the Two Holy Mosques, King Abdullah bin Abd al-Aziz, Crown-Prince at the time, marked the addition of two new structures to the DSFH campus, and offered several additional clinics and fitness centers. DSFH was the first private hospital in the Western Region of the Kingdom to become accredited by the Joint Commission International (JCI) in 2006 and 2009, and by the Australian Council for Healthcare Standards International (ACHSI) in 2008. DSFH is presently considered one of the most distinguished hospitals in the Middle East, and is visited by over 500,000 patients every year; and it is the first hospital to publish a corporate social responsibility report in the health care sector in the MENA region in 2008. DSFH is a regional pioneer in the field of organ-transplantation, including kidney, bone-marrow, liver, and heart transplantation. Its open-heart surgery centre claims the highest number of operations done in the private sector in the Kingdom with a success rate comparable to any international centre of excellence.

Arbeitgeber ansehen →fakeeh.care

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