Head Of Admission Section

Job Summary

Responsible for functions which control inpatient admission, Discharge & Transfer and preparation of required records, compilation of the perpetual occupancy-census data, and providing record retention, guidelines transfer of patients and providing a visitor information service. Admission/discharges are processed daily during 24 hours shift operation coverage for the bed facility. Expected to handle responsibilities and makes decisions to solve problems with independent action

Major Duties and Responsibilities

1. Ensures through his/her actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics.
2. Revising patient account daily and that involves notifying the patient to pay the amount due or payment has to be paid in advance.
3. Ensures that patients' valuables are kept by the Admission Supervisor.
4. Supervision of staff following departmental policies and procedures.
5. Performs all managerial functions of the Unit level as established by management.
6. Administers and coordinates all activities for admitting, discharging & transferring patients, recommends procedural or flow pattern changes and implements as approved.
7. Assures accurate maintenance of the perpetual occupancy-census data, recommends procedural changes and implements as directed.
8. Resolves administrative problems through established policies or responds to emergency situations with out-of-policy, recommends policy changes and implements as approved.
9. Provides functional guidance to all general service functions to assure proper processing on all inpatients and to assure coordinated efforts.
10. Implements policies pertaining to the conduct of patients such as visiting, smoking, valuables, clothing and others, and recommends changes as necessary.
11. Manages in-Kingdom patient transportation activity that ensures necessary liaison between medical services and/or corporate transportation. Notifies employees to arrange for discharge of patients or makes special admission transport arrangements.
12. Prepares unit staffing, budget or other periodic reports.
13. Assures proper on-job training of subordinates. Develops subordinates for more efficiency.
14. Conducts admission/discharges/transfer activities to meet standards of the JCIA legal requirements and established practices, bylaws and regulations.
15. Keeps abreast of new systems/procedures in admission/discharge and recommends these for approval, implements as approved.
16. Arranges all admissions, discharges, and transfers through the hospital.
17. Matches the monthly invoices of the hospital s against the actual utilization through the Patient Care System and points out any discrepancies to the Fiscal Affairs Department and Management.
18. Supervises the Central Scheduling Office for scheduling patients for admission or transfer to other hospitals.
19. Work is conducted in a professional manner maintains patients confidentiality when required.
20. Follows all department polices and procedures.
21. Participates in on-going education program developed by the department, e.g. Department Policy and Procedures, Fire Safety, Risk Management, Environmental control.
22. Performs additional tasks and duties as assigned by the management.

Reporting to

1. Director of Patient services

Supervises

1. ADT Supervisor
2. ADT Clerk
3. Case Management Supervisor
4. Case Management Coordinator

Qualifications

Education

• Bachelor’s Degree in Healthcare or Business Administration

A minimum of:

• (5) year’s experience in Hospital Patient Services areas
• Fluent in English and Arabic Language
• Computer literate (MS office)
• Familiar with Medical Terminology