Head of Human Resources (HR)

Job Title: Head of Human Resources (HR)

Department : Human Resources

Location : Dubai, UAE

Joining : Immediate (Preferred)

Reporting to: CEO

ABOUT THE COMPANY

First Response Healthcare LLC (FRH) is a JCI-Accredited Home Healthcare Organization headquartered in Dubai, UAE. Recognized as a leader in on-site healthcare services, FRH has earned the trust of thousands of patients, clients, and partners through its personalized care, high-quality treatment, and sincere commitment to overall well-being.

With a comprehensive portfolio of services—including Doctor-On-Call, PCR testing, Home Healthcare, Ambulance services, and Clinics across Dubai—FRH is among the fastest-growing organizations in the region.

FRH is committed to fostering a progressive, engaging, and supportive work environment that inspires employees to excel. Our dynamic corporate culture values initiative, celebrates exceptional performance, and rewards talent through peer recognition, performance appraisals, and career advancement opportunities.

If you are seeking to join a premier healthcare organization known for ethical practices, exceptional service quality, and a transparent corporate culture, we would love to hear from you.

JOB SUMMARY

As part of our strategic expansion, we are seeking a highly experienced and dynamic Head of HR to lead our Human Resources department in Dubai. This leadership role, reporting directly to the CEO, requires a balance of strategic vision, operational excellence, and problem-solving expertise.

The ideal candidate will drive end-to-end HR strategy, policies, and initiatives while building a robust HR function to support organizational growth. The role offers significant decision-making authority to set new benchmarks in HR management and aims to make FRH one of the best places to work in the UAE.

KEY RESPONSIBILITIES

• Strategic HR Leadership:
• Develop and execute HR strategies aligned with organizational goals to enhance business outcomes.
• Manpower Planning & Budgeting:
• Oversee workforce planning and budgeting to ensure optimal staffing levels.
• Talent Acquisition & Onboarding:
• Lead recruitment efforts, from sourcing to onboarding, ensuring a seamless experience for new hires.
• Training & Development:
• Design and implement effective orientation programs and employee development initiatives to upskill talent.
• Performance Management:
• Manage a robust Performance Management System (PMS) to align individual and team goals with organizational objectives.
• Compensation & Benefits:
• Design and implement competitive compensation, benefits, and reward programs to attract and retain top talent.
• Attendance, Payroll & Compliance:
• Ensure accurate payroll processing and compliance with UAE labor laws and relevant regulations.
• Exit Management:
• Streamline exit processes, ensuring smooth transitions while maintaining compliance and employee satisfaction.
• Policy Development:
• Establish HR policies, procedures, and initiatives to promote a positive and compliant workplace culture.
• Regulatory Knowledge:
• Stay updated on local laws and maintain relationships with government entities, including DHA, MOH, HAAD, MOPH, Labour, and Immigration.
• JCI Compliance Expertise:
• Ensure compliance with Joint Commission International (JCI) standards, especially in the SQE Chapter.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree; MBA in Human Resources preferred.
• Minimum 3+ years of HR leadership experience in:
• Dubai/UAE/GCC markets.
• The healthcare services industry (Home Healthcare experience is a plus).
• Proficiency in English (Professional-level); knowledge of Arabic is a bonus.
• In-depth understanding of UAE labor laws and compliance standards.
• Experience with JCI accreditation processes (knowledge of GCC regulatory frameworks is advantageous).
• Strong organizational, communication, and problem-solving skills.
• Demonstrated ability to thrive in a fast-paced, dynamic environment.

COMPENSATION & BENEFITS

• Competitive salary package among the best in the industry.
• Performance-based annual bonus.
• Attractive reward and recognition programs.
• Employee Stock Ownership Plan (ESOP) for high-performing individuals.
• Fast-track career growth opportunities.
• Continuous learning with multiple training programs for skill enhancement.

WHY JOIN US ?

• Be part of a JCI-accredited, industry-leading healthcare organization.
• Work in a dynamic, ethical, and inclusive environment that values innovation and teamwork.
• Contribute to shaping the future of healthcare in the UAE through impactful HR leadership.

If you are ready to take on a leadership role in a thriving healthcare organization, we invite you to apply and become a part of our journey to redefine excellence in healthcare services.

How to Apply

Ready to join a team that’s transforming healthcare? If you are passionate, driven, and eager to make an impact, we’d love to hear from you.

• 📧 Email your resumes to: [email protected]