Healthcare Receptionist

Job Summary

We are looking for a professional and patient-focused Healthcare Receptionist to manage front desk operations in a medical facility. The ideal candidate should have experience in patient handling, registration, and insurance coordination within a clinic or hospital in the UAE.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner
• Handle patient registration, appointment scheduling, and check-in/check-out processes
• Manage incoming calls, inquiries, and follow-ups
• Verify patient details and maintain accurate records in the system
• Coordinate with doctors, nurses, and other departments for smooth patient flow
• Handle insurance verification, approvals, and basic billing coordination
• Maintain confidentiality of patient information as per healthcare regulations
• Ensure the reception area is organized and welcoming
• Support administrative tasks and documentation as required

Requirements

• Minimum 2+ years of experience in a healthcare setting (clinic/hospital) in UAE
• Familiarity with insurance processes and approvals
• Experience with EMR/HIS systems
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Professional appearance and customer-focused attitude

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

Work Location: In person