HR Business Partner

HR Business Partner serves as a strategic consultant and trusted advisor, supporting the leadership team across CosmeSurge cluster. He/she bridges HR practice and operational excellence, guiding workforce planning, employee relations, talent development, and policy compliance while enabling a unified, high ‑ performing organizational culture aligned with our healthcare goals.

Talent Management & Acquisition

• Liaising with the Corporate TA team and leading the hiring process of CosmeSurge cluster for all healthcare professionals and Emiratization requirements.
• Advise and support unit heads on end-to-end recruitment, onboarding, and retention strategies tailored to each facility.
• Enhance talent pipeline development, including succession planning and leadership development across all units.
• Continue to provide efficient, cost effective and high-quality support to managers in recruitment and selection within the minimum timeframe.
• Support Emiratization and other regulatory initiatives, maintaining compliance across units.

Strategic HR Partnership

• Collaborate with divisional and unit leadership to align HR strategies with operational goals and organizational values.
• Providing business partnering support to the operations team with organizational development initiatives to improve team effectiveness and efficiency.
• Supporting in the workforce planning by analyzing staffing needs and addressing skill gaps.
• Partner in designing and implementing strategic HR initiatives, including policies, procedures, organizational development, change management, and transformation.

Employee Relations & Engagement

• Act as a trusted advisor in managing complex employee relations issues; lead investigations, grievance handling, and disciplinary matters fairly and consistently.
• Promote employee engagement through proactive initiatives, feedback mechanisms, and consistent communication across all facilities.
• Develop and implement various employee engagement initiatives to enhance staff morale and retention.

Performance Management & L&D

• Facilitating performance management processes, including goal setting, evaluations, and feedback.
• Partner with the L&D function to identify training needs and scale capability-building programs across hospitals and clinics.

HR Analytics & Reporting

• Leverage HR metrics (e.g., turnover, engagement, performance indicators) to inform strategy and track progress across units.
• Prepare regular HR MIS and insights for senior leadership.

HR Operations & Supervision

• Oversee HR service delivery across all units; ensure employee data accuracy, workforce administration, and payroll coordination.
• Ensure HR policies and procedures are consistently applied and updated in line with UAE labor laws, healthcare regulations, and accreditation standards.
• Mentor HR Officers and Coordinators assigned to respective tasks.
• Conducting routine audits of Employee records to always ensure proper maintenance.
• Responsible for handling employee exit interviews for staff leaving.

Other Responsibilities

• Continue to support the team with the organizational employee engagement and welfare programs to encourage a positive organizational culture & to encourage innovation and collaboration.
• Participate in discipline and grievance procedures as appropriate.
• Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
• Effectively and consistently communicating with administrative personnel and encouraging interactive departmental meetings and discussions.
• Communicates the mission ethics and goals as well as the focus statement of the department.
• Professional attitude and aptitude towards communication keeping in mind that in every communication to internal or external customers the company is represented.
• Apply oneself to the job, continually upgrade oneself, and embrace company’s core values.
• Care for their own and colleagues’ health, safety and wellbeing, and awareness and contribution to the environment
• Performs any other job assigned by the reporting manager within the scope of his job

Qualifications Required

• Master’s degree in human resources or related field; HR certifications (e.g., CIPD, SHRM) preferred.

Experience

• Minimum 8 - 10 years in a similar organization with at least 3 years in a senior role.