Medical Receptionist (Own visa)

A prestigious clinic located in ajman is seeking a professional and bilingual Clinic Receptionist to manage front desk operations, with proven experience in insurance handling, billing, and patient coordination in a medical setting in UAE.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Manage patient registration, appointment scheduling, and follow-ups.
• Verify insurance details and eligibility; assist with billing and claim submissions.
• Collect payments and issue receipts for consultations and procedures.
• Maintain accurate patient records and update information as required.
• Coordinate with medical staff to ensure timely patient flow.
• Answer phone calls, respond to inquiries, and provide information about services.
• Maintain cleanliness and organization of the reception area.
• Ensure confidentiality of patient records in accordance with clinic policies and regulatory requirements.

Requirements

• Excellent communication and customer service skills.
• Ability to handle multiple tasks and remain professional under pressure.
• Minimum 2 years of experience in a medical or healthcare reception/front desk role.
• Strong knowledge of insurance processes, billing systems, and claim handling.
• Proficiency in using clinic management software and MS Office applications.
• Fluent in English &Hindi (Arabic is an advantage).

Job Type: Full-time