Patient coordinator and sales

Job Summary
We are seeking an energetic and detail-oriented Patient Coordinator and Sales professional to join our dynamic healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. You will also actively promote our services, engage with prospective patients, and support administrative functions that keep our clinic running smoothly. Your enthusiasm and excellent communication skills will help foster positive patient relationships while driving growth through effective sales strategies. This paid position offers an exciting opportunity to combine patient care support with sales initiatives in a fast-paced healthcare environment.

Responsibilities

• Greet patients warmly upon arrival, verify insurance coverage, and assist with intake procedures using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Schedule appointments efficiently utilizing medical scheduling software and coordinate follow-up visits or procedure
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• Promote clinic services by educating patients on available treatments and care plans while identifying opportunities for additional services or products
• Manage front desk operations including multi-line phone systems, patient check-in/out processes, and clerical tasks such as filing and data entry using Microsoft Office tools
• Support medical billing processes through , and medical collection efforts to ensure timely payments and account resolution

Skills

• Excellent customer service skills with professional phone etiquette and the ability to handle multi-line phone systems effectively
• Bilingual abilities are highly desirable to serve diverse patient populations better
• Prior clinic or dental office experience is preferred; familiarity with dental terminology is a plus
• Strong computer skills including typing (10 key typing), Microsoft Office Suite (Word, Excel), and health information management software
• Exceptional organizational skills with experience in office management tasks such as filing, data entry, and appointment scheduling

Join us in delivering exceptional patient care while supporting our clinic’s growth through proactive engagement and efficient administrative support. This role offers a rewarding environment where your skills in healthcare administration and sales can truly make a difference!

Job Type: Full-time

Work Location: Remote