Quality Control Specialist

Location : [Jeddah]

About Us

Salehiya started commercial activities in 1964 as a specialized healthcare company. It is one of the leading Saudi Arabian companies in distributing pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. The company kept pace with the rapid development of the health sector in Saudi Arabia and gradually evolved to meet the needs and demands of a constantly growing market.

Salehiya is based in three major cities: Riyadh, Jeddah, and Dammam. It also has branches around the kingdom to cover the whole market and provide prompt and efficient client services, with over 1000 workforce.

For more information, you can visit our website: www.salehiya.com

Why Work with Us

Salehiya Healthcare is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We believe in fostering a culture that encourages creativity and innovation, particularly in technology. We utilize the latest tools in our field and stay ahead of industry trends. Our comprehensive training programs and mentorship opportunities are designed to support professional growth and development. We prioritize maintaining a welcoming atmosphere for everyone.

Job Purpose

The core values that guide our people derive from our purpose to elevate the healthcare experience in the kingdom.

To ensure the quality, compliance, and operational excellence of the CHUA (Cold-Chain Healthcare & Urgent Applications) logistics systems, processes, and services in accordance with internal standards, customer expectations, and regulatory requirements. The CHUA Specialist will monitor, verify, and improve quality control procedures related to storage, handling, and distribution of sensitive healthcare products.

Key Accountabilities

Operational

• Conduct quality checks and inspections of cold-chain logistics processes and CHUA systems.
• Monitor temperature-sensitive shipments and ensure compliance with GDP (Good Distribution Practice) and internal SOPs.
• Perform root cause analysis and corrective action implementation for any quality-related issues.
• Ensure documentation accuracy, including batch records, deviation reports, and inspection logs.
• Collaborate with warehouse, transportation, and customer service teams to resolve quality concerns.
• Ensure that quality control standards are consistently maintained in day-to-day operations.

Strategic

• Support the implementation of continuous improvement initiatives across CHUA operations.
• Analyze quality trends and suggest data-driven strategies to reduce risks and enhance service quality.
• Assist in audits (internal, customer, and regulatory) by providing necessary documentation and leading quality process reviews.
• Contribute to the development and periodic revision of quality manuals, SOPs, and training materials related to CHUA processes.

Qualifications and Experience

Minimum Qualifications

• Bachelor’s degree in pharmacy, Quality Management, Biomedical Engineering, Life Sciences, or a related field.

Minimum Experience

• 2–4 years of experience in a quality control or cold-chain logistics environment within the healthcare or pharmaceutical industry.
• Experience with CHUA systems or temperature-controlled healthcare logistics is preferred.

Skills and Competencies

• Strong knowledge of GDP, GSP, and other relevant quality standards.
• Proficient in documentation, reporting, and data analysis.
• Detail-oriented with strong problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and in cross-functional teams.
• Familiarity with QMS (Quality Management Systems) and audit procedures.
• Technical understanding of cold-chain equipment and monitoring tools.