Sales Specialist (RCM - Business Center)

Functional Responsibilities

• Visit doctors, clinics, diagnostic centers, and other healthcare providers to promote hospital services.
• Identify and engage potential clients, including physicians, clinics, corporations, and insurance providers.
• Promote hospital services such as diagnostic testing, specialty treatments, outpatient care, wellness programs, and telemedicine.
• Maintain and grow referral relationships with healthcare professionals to increase patient referrals.
• Work with hospital administration to tailor service offerings to meet market demand.
• Assist in organizing health camps, medical awareness programs, and community outreach events.
• Support digital and offline marketing campaigns by distributing promotional material and gathering feedback.
• Track and report referral data, visit reports, and feedback to the Business Development Manager.
• Assist in identifying new opportunities for partnerships or collaborations.
• Coordinate with internal departments for smooth execution of outreach programs and patient follow-ups.
• Ensure proper branding and visibility of the hospital in the assigned area.
• Conduct presentations, meetings, and product demonstrations to highlight hospital services.
• Negotiate service agreements and contracts with corporate and healthcare partners.
• Monitor industry trends and competitor activities to identify business opportunities.
• Collaborate with hospital marketing teams to create promotional materials and campaigns.
• Track sales performance, generate reports, and provide insights for business growth.

Ensure compliance with healthcare regulations and hospital policies.

Competencies

Behavioral & Level

Accountability :

Establishes appropriate processes and quality standards for NMCC, communicates the criticality, and establishes mechanisms that promote individual and team accountability to ensures complete adherence.

Take Initiatives

Displays high initiative & sense of urgency with strong bias for action, constantly raising the bar for self-performance.

Collaboration

Continuously aligns one’s job activities to other team members, takes initiative to go beyond assigned tasks to effectively contribute to the achievement of team goals.

Understand Patients Needs

Develops and monitors processes and procedures that prioritize patient needs during all actions across NMCC (such as policy development/ patient satisfaction programs etc.)

KPIs

Revenue Growth : Percentage increase in B2B revenue over a specific period

Client Acquisition Rate: Number of new clients acquired within a given timeframe.

Leads Conversion Rate : Percentage of leads converted into paying clients.

Job Specifications

Minimum Job Qualifications Requirement (Academic, Certifications, languages, etc.)

• Bachelor’s degree in Marketing, Business, Healthcare Management, or a related field.

Minimum Work Experience

• 3-5 years’ experience in healthcare.
• Proven experience in sales, preferably in healthcare.