Spa Receptionist / Operations Coordinator (Arabic Speaking)

We are looking for a professional and customer-focused Arabic-speaking Spa Receptionist / Operations Coordinator to join our Spa & Slimming Lounge in Abu Dhabi.

The ideal candidate will be responsible for front desk operations, appointment coordination, customer service, and supporting the daily operations of the spa to ensure a smooth and professional client experience.

Key Responsibilities:

• Welcome and assist clients professionally
• Manage appointments, bookings, and client inquiries
• Handle calls, WhatsApp messages, and front desk coordination
• Support daily spa and slimming lounge operations
• Coordinate with therapists and management regarding schedules and client flow
• Handle payments, invoices, and basic cashiering duties
• Maintain client records and booking system updates
• Ensure reception and waiting areas are clean and organized
• Assist in promoting packages, memberships, and spa services
• Handle client concerns professionally and escalate when necessary

Requirements:

• Arabic speaker is mandatory
• Minimum 2 years UAE experience in spa, salon, wellness, slimming, or aesthetic industry
• Strong customer service and communication skills
• Professional appearance and positive attitude
• Good organizational and multitasking skills
• Experience with booking systems or CRM software preferred
• English proficiency required
• Ability to work in a fast-paced environment

Work Location: In person