Administration Executive

The Administration Executive is responsible for managing and coordinating the daily administrative operations of the medical center. This includes overseeing front-office functions, maintaining records, supporting clinical staff, ensuring regulatory compliance, and enhancing patient experience through efficient administrative processes.

• Oversee day-to-day office activities to ensure smooth operations.

• Manage scheduling, appointments, and coordination between departments.

• Maintain medical and administrative records, ensuring accuracy and confidentiality.

• Supervise support staff (receptionists, clerks, housekeeping, etc.).

• Ensure compliance with health and safety regulations and accreditation standards.

• Monitor patient registration, billing, and record management processes.

• Address patient inquiries, feedback, and complaints professionally.

• Ensure a welcoming, organized, and efficient reception area.

• Assist in budgeting, expense tracking, and financial reporting.

• Verify vendor invoices and support finance department with documentation

• Ensure the medical center adheres to local healthcare regulations and internal policies.

• Prepare and submit periodic reports to management (operations, inventory, patient statistics).

• Liaise with external agencies, auditors, and government authorities as required.

• Bachelor’s degree in Business Administration, Healthcare Management, or related field.

• 2–5 years of administrative experience (preferably in healthcare or medical setting).

• Strong organizational, leadership, and multitasking abilities.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office and healthcare management software.

• Knowledge of medical terminology and healthcare regulations is an advantage.