Administration / Operations Manager

Key Responsibilities

• Oversee and coordinate all administrative and operational activities to ensure smooth day-to-day functioning of EMAHS.
• Plan, organize, and supervise medical operations, including home care, on-call services, and event medical deployments.
• Manage resource allocation, staff scheduling, and logistics to ensure timely service delivery.
• Support the Medical and Nursing Directors in implementing operational strategies and quality standards.
• Ensure all operational activities comply with DHA/DOH/MOH regulations and company protocols.
• Liaise with clients, partners, and vendors to ensure efficient coordination and service satisfaction.
• Oversee fleet and equipment management, ensuring readiness and maintenance of ambulances, medical kits, and operational assets.
• Prepare and review operational reports, invoices, and project summaries for management.
• Assist in budgeting, procurement, and inventory control processes.
• Promote teamwork, accountability, and efficiency across all departments.

Key Requirements

• Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Minimum 4–6 years of experience in operations or administration, preferably within the healthcare or medical services industry.
• Strong organizational and multitasking abilities.
• Excellent communication and leadership skills.
• Knowledge of UAE healthcare regulations (DHA/DOH/MOH) is a strong advantage.
• Proficiency in MS Office, Zoho, and scheduling software.
• Ability to handle pressure, prioritize tasks, and respond effectively to urgent operational needs.

Job Types: Full-time, Permanent

Experience:

• Administration: 2 years (Required)
• Operations Manager: 2 years (Required)