Front Office Executive

Job Summary

We are looking for a smart, energetic, and multitasking Receptionist & Sales Coordinator who can efficiently manage front desk operations while actively contributing to sales through telecalling and customer conversion. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle multiple responsibilities simultaneously.
Key Responsibilities Front Desk & Reception

• Greet and welcome customers in a professional and friendly manner
• Handle incoming calls, inquiries, and appointments
• Maintain reception area cleanliness and organization
• Manage daily schedules, bookings, and customer flow

Sales Conversion

• Convert walk-in and inquiry leads into confirmed customers
• Explain services, packages, and offers confidently
• Follow up with potential and existing customers
• Achieve daily and monthly sales targets

Telecalling

• Make outbound calls to generate leads and bookings
• Handle inbound inquiries and provide accurate information
• Maintain customer database and update call records
• Conduct follow-ups for promotions, reminders, and feedback

Coordination & Multitasking

• Coordinate with therapists/operations team for smooth service delivery
• Handle multiple tasks efficiently under pressure
• Assist in basic administrative and reporting tasks
• Support marketing campaigns and customer engagement activities

Work Location: In person