Information Technology Project Manager

Join My Clinic the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

1. Job Summary:

Providing project leadership support for overseeing the overall system upgrade efforts and managing major change requests, enhancements, and future new system projects across the Hospital Information System (HIS) as well as other major IT and business initiatives. In addition to coordinating business requirements with technical delivery, tracking progress, managing risks, and ensuring timely execution with strong stakeholder alignment, the role will be focused on driving technical and functional documentation while supporting the lead resource in project execution and knowledge transfer—by working closely with IT teams and business stakeholders to achieve effective business-IT alignment and successful delivery of key organizational projects and initiatives.

1. Primary Responsibilities:

• Oversee the overall system upgrade efforts for the Hospital Information System (HIS) and manage major change requests, ongoing enhancements, and future new system projects across HIS and other major IT and business initiatives.
• Coordinate the gathering, analysis, and translation of business requirements into technical specifications and delivery plans for both HIS and broader IT/business projects.
• Ensure timely execution of project deliverables while maintaining strong alignment with all stakeholders (business, clinical, and IT).
• Track project progress, monitor key performance indicators, manage risks and issues, and provide regular status reporting to senior management.
• Drive the creation and maintenance of high-quality technical and functional documentation, including requirements, design documents, test plans, and user guides.
• Support the lead resource in day-to-day project execution, issue resolution, and knowledge transfer to internal teams.
• Work closely with IT teams to plan and implement technical improvements, system upgrades, integrations, and performance optimizations.
• Collaborate with business stakeholders to prioritize enhancements and ensure delivered functionality meets operational needs.
• Facilitate strong business-IT alignment by applying experience from both technical and operational perspectives of HIS.
• Identify, assess, and mitigate project risks and dependencies while conducting root cause analysis when required.
• Manage change control processes, scope variations, and impact assessments throughout the project lifecycle.
• Support change management, stakeholder engagement, and training activities to ensure smooth adoption of enhancements.
• Document lessons learned and contribute to continuous improvement of project management practices.

1. Education / Professional Qualifications

2. Education Degree: Bachelor's degree in Computer Science, Information Technology, Healthcare Administration, Business Management, or a closely related field (Master’s degree is a plus).

3. Years of Experience: –6 years of relevant experience as a Project Manager, with involvement in Hospital Information System (HIS) or similar healthcare IT projects preferred (e.g., system upgrades, enhancements, or clinical system implementations).

4. License: None.

5. Professional Certification: Project Management Professional (PMP)

6. Experts & Skills

7. Solid understanding of Hospital Information Systems (HIS) from both technical (upgrades, integrations, architecture) and business operational perspectives (clinical workflows, patient management, administrative processes).

8. Proven experience managing system upgrade initiatives, major change requests, and enhancements in healthcare IT environments as well as other enterprise-level IT and business projects.

9. Strong project management capabilities in planning, execution, risk management, stakeholder coordination, and status reporting.

10. Excellent ability to coordinate business requirements with technical delivery teams.

11. Proficiency in driving technical and functional documentation standards.

12. Superior communication, facilitation, and collaboration skills across business and IT functions.

13. Solid analytical and problem-solving skills with the ability to manage multiple priorities.

14. Experience supporting senior/lead resources and facilitating knowledge transfer.

15. Familiarity with project management tools (MS Project, Jira, Azure DevOps, or similar).

16. Effective verbal and written communication skills.

17. Excellent analytical and problem-solving skills.

18. Attention to detail.