Patient Relations Coordinator

Email your CV at [email protected]

Primary Job Responsibilities will be: -

• Responding to the needs of patients in a timely manner, resolving issues and recommending ways to better care for patients to the hospital and keep files confidential.

• Tagalog language will be an advantage.

• Co-ordinate with insurance, billing, admissions, and discharge departments.

• Acts as a link between the physicians and patients.

• Records all customer feedbacks and updates the supervisor/manager.

• To visit patient to ensure that they are comfortable and satisfied with the services provided. Also prepares a daily report on the rounds carried and submits it to the manager.

• To know the number of patients, new admissions, night problems if any

• To update appointments, admission and discharge register.

• To meet patient and ensure proper services from all the departments

• To handle admissions related queries and resolve them as and when required.

• To follow up pending investigations

• Perform all related duties as assigned by HOD/Reporting Manager.

Job Type: Full-time