Public Relations Officer (PRO)

Are you a proactive PRO who thrives on independence, problem-solving, and delivering exceptional client service?
If you're sharp, confident, and highly experienced in UAE Mainland and Free Zone procedures, we’d love to welcome you to our fast-growing team.

This role goes beyond executing tasks — we’re looking for someone who takes ownership, builds strong client relationships, and plays a vital role in our company’s growth and success.

Key ResponsibilitiesCompany Formation & Government Liaison

• Assist clients with DED company formation and related documentation
• Liaise with TASHEEL, MOHRE, Immigration, and Free Zone authorities
• Handle labor contracts, visa applications, trade licenses, and company renewals
• Manage MOHRE complaints and ensure timely follow-up and resolution
• Stay updated on all procedural and regulatory changes in UAE Mainland and Free Zones

Client Assistance & Field Operations

• Pick up and drop off clients for medical tests and Emirates ID appointments
• Collect and deliver company documents, licenses, and official paperwork
• Handle company cash for authorized payments and ensure accurate documentation
• Represent the company professionally during visits to government departments, Free Zones, and banks
• Work in a hybrid format — some days in the field and others working from home for coordination and follow-ups

Client Relationship Management

• Provide a smooth and professional onboarding experience for new clients
• Maintain and update client records for accurate follow-up
• Deliver excellent client service, ensuring all requests are handled efficiently and with care

Ownership & Problem Solving

• Take initiative and full responsibility for assigned processes
• Proactively identify and implement workflow improvements
• Collaborate with internal teams to ensure seamless service delivery

Requirements

• Minimum 4 years of PRO experience in the UAE
• Strong knowledge of Mainland and Free Zone procedures
• Proven experience with TASHEEL and MOHRE complaints handling
• Confident managing immigration, visa, and labor-related documentation
• Valid UAE driving license and willingness to travel as needed
• Fluent in English (Arabic is a strong advantage)
• Comfortable using government portals and digital systems
• Highly organized, responsible, and client-focused
• Excellent communication and interpersonal skills

What We Offer

• Company car and fuel for work-related travel
• Company phone and SIM card
• Laptop for managing daily operations
• Monthly performance-based bonuses
• Uncapped commission-based earnings
• Supportive, multicultural environment that values initiative and accountability

Why Join Us?

We’re not just hiring for a position — we’re building a team of professionals who take ownership, deliver results, and grow together.
If you’re ready to take the lead, drive your own success, and be part of a company that values your contribution, we’d love to meet you.

Job Type: Full-time

Pay: AED3,500.00 - AED7,000.00 per month

Experience:

• PRO: 3 years (Required)

Language:

• Arabic (Required)

License/Certification:

• Driving license (Required)

Location:

• Dubai (Required)