Receptionist

is responsible for welcoming patients, managing front-desk operations, and providing administrative support in a healthcare setting. This role ensures efficient patient flow, accurate record-keeping, and excellent customer service while maintaining patient confidentiality.

Key Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Schedule, confirm, and reschedule patient appointments
• Answer phone calls, emails, and inquiries promptly and courteously
• Verify patient information, insurance details, and eligibility
• Register new patients and update existing patient records
• Collect co-pays, payments, and issue receipts
• Maintain and organize medical records in compliance with privacy regulations (e.g., HIPAA)
• Coordinate with medical staff regarding patient flow and special needs
• Handle referrals, prior authorizations, and basic billing tasks as required
• Maintain a clean, organized, and welcoming reception area

Qualifications & Skills

• High school diploma or equivalent (medical office training preferred)
• Previous experience as a medical receptionist or in a healthcare setting preferred
• Knowledge of medical terminology is an advantage
• Familiarity with electronic health record (EHR) systems
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Attention to detail and confidentiality
• Proficiency in basic computer applications (MS Office, scheduling systems)

Working Conditions

• Fast-paced medical office or clinic environment
• Regular interaction with patients, healthcare providers, and insurance companies
• May require standing or sitting for extended periods

Job Type: Full-time

Pay: From AED6,000.00 per month

Language:

• arabic (Required)