Receptionist (Arabic & English) – Medical / Dental / Aesthetic Clinic

Location: Dubai Healthcare City – Wafi Mall
Company: Luxora Polyclinic

About Us

Luxora Polyclinic is a modern multidisciplinary healthcare center providing Dental, Aesthetic, Laser Hair Removal, Dermatology, and Medical services. We are looking for a professional, energetic, and patient-focused Receptionist to join our growing team.

Key Responsibilities

• Welcome and assist patients in a professional and friendly manner.
• Schedule and manage appointments using clinic management software.
• Handle incoming phone calls, WhatsApp inquiries, and emails.
• Register patients and maintain accurate medical records.
• Coordinate with doctors and clinical staff to ensure smooth patient flow.
• Explain treatment plans, promotions, and clinic services.
• Process billing, payments, and insurance documentation when required.
• Follow up with patients regarding appointments and treatment plans.
• Maintain the reception area to the highest professional standard.

Requirements

• Previous experience as a Receptionist in a Medical, Dental, or Aesthetic Clinic is required.
• Fluent in Arabic and English (spoken and written).
• Excellent communication and customer service skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Experience with clinic management software is an advantage.
• Ability to work efficiently in a fast-paced environment.

Preferred Qualifications

• Experience in Dental and Aesthetic Clinics.
• Knowledge of medical insurance procedures.
• Experience handling patient inquiries through WhatsApp and social media.
• Sales and patient conversion skills are a plus.

What We Offer

• Competitive salary.
• Performance-based incentives.
• Career growth opportunities.
• Professional and supportive working environment.
• Opportunity to work with one of Dubai's growing multidisciplinary clinics.

Pay: AED3,900.00 - AED4,000.00 per month

Work Location: In person