Restaurant Supervisor

Job Summary

We are looking for a proactive and experienced Restaurant Supervisor to oversee daily operations and ensure smooth functioning across all departments. The ideal candidate will have strong leadership skills, experience in the F&B industry, and an understanding of health-oriented dining concepts.

Key Responsibilities

• Supervise daily restaurant operations, including front-of-house and back-of-house coordination
• Ensure high standards of customer service and guest satisfaction
• Manage staff schedules, attendance, and performance
• Train and guide team members to maintain service excellence
• Monitor food quality, presentation, and adherence to diet-focused standards (keto, low-calorie, etc.)
• Coordinate closely with the dietician to promote and increase sales of subscription meal plans and membership boxes
• Educate customers about membership packages, diet programs, and menu specialties to drive engagement and sales
• Handle customer inquiries, feedback, and complaints professionally
• Oversee inventory, ordering, and stock control
• Ensure compliance with health, safety, and hygiene regulations
• Coordinate with kitchen and nutrition teams to maintain menu consistency
• Assist in implementing promotions and improving operational efficiency

Requirements

• Proven experience as a Restaurant Supervisor or similar role in the F&B industry
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Sales-oriented mindset with the ability to promote membership plans and upsell services
• Knowledge of restaurant operations and food safety standards
• Ability to work in a fast-paced environment
• Good problem-solving and decision-making skills

Job Type: Full-time

License/Certification:

• QID (Required)

Work Location: In person