Senior Coordinator - Facilities Support

Areas of Responsibility

• Prepare the FM Business Unit monthly report to the senior management and ensure the data collected is valid and reliable with the ability to transfer to Power Point Presentation
• Acting as the point of contact on behalf of the Facilities Management Business Unit in relations to the Director, Senior Managers, Managers, clients and other external Service providers / partners.
• Manage the information flow in a timely and accurate manner between other departments.
• Manage the department’s calendar and set up meetings as requested.
• Format information for internal and external communication such as memos, emails, presentations, and reports.
• Research and conduct data, as requested, to prepare documents for review including formatting them into presentation.
• Monitor the FM Market for events and information to match the trends and prepare a monthly report for the competitor analysis
• Ensure escalation matrix is active and tested on monthly basis to ensure clients/customers escalated matters are followed through.
• Greet and escort visitors and decide accordingly allotted time in coordination with the office administration team on the on the FM team member’s calendar.
• Organize and maintain the office filing system including historical operational data.
• Perform day-to-day office duties that include ordering supplies and managing a records database.
• Provide general administrative support.
• Be part of the Innovation team approach and suggest practical ideas from research for matters related to Facilities Management.

Qualification & Experience -

• Diploma and/or administrative certification with excellent MS Office365 skills.
• Outstanding organizational and time management skills.
• Familiarity with office gadgets and applications (e.g. e-calendars and copy machines).
• Understand Marketing and graphics for presentations layout and Service introduction to clients .
• Excellent verbal and written communications skills.
• Minimum 04 years of experience