Specialist – Quality Improvement

Job Purpose

Lead and manage the quality improvement initiatives within Dubai Health Facilities by developing, implementing, and evaluating quality improvement programs and initiatives to enhance patient safety, clinical outcomes, and operational efficiency.

Roles & Responsibilities

• Develop and implement organization-wide quality improvement programs and initiatives across Dubai Health facilities to enhance patient care, operational efficiency, and regulatory compliance.
• Collaborate with hospital administration, clinical leaders, and quality improvement teams to identify opportunities for performance enhancement and develop strategies to standardize best practices across Dubai Health facilities.
• Collect and analyze quality-related data from multiple facilities, identify trends, and provide expert recommendations to senior management to drive continuous improvement efforts.
• Lead the design and implementation of quality improvement projects, including establishing measurable goals, data collection methods, and performance metrics aligned with organizational objectives.
• Facilitate regular quality improvement meetings and workshops, serving as a subject matter expert and mentor for facility staff involved in quality improvement initiatives.
• Monitor compliance with quality improvement protocols and regulatory requirements across the facilities, ensuring alignment with industry standards and best practices.
• Provide guidance and support to individual facilities in the development and execution of quality improvement plans, policies, and procedures, and serve as a liaison for cross-facility collaboration.
• Develop and deliver training programs for facility staff on quality improvement principles, performance measurement, and process optimization.
• Collaborate with external stakeholders, regulatory bodies, and industry experts to stay current with emerging quality improvement trends and integrate best practices into the organization's framework.
• Regularly review and update quality improvement policies and procedures to ensure alignment with evolving industry standards and regulatory requirements.
• Prepare annual quality reports in coordination with other stakeholders and timely submission to the leadership.
• Perform other duties as assigned or directed by the direct line manager to ensure smooth operations of the department.

Qualification Requirements

• Bachelor's in healthcare, Health Information Management, Science, Communications, Business, or related field, or equivalent combination of experience and education.
• Master's in healthcare studies or related field.

Experience Requirements

• 5 years' experience in the healthcare quality field in activities relevant to the roles.
• 2 progressive experiences in quality or facilitating interdisciplinary improvement teams in a healthcare setting, or other relevant experience.