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Fakeeh Care Group · La Meca, Makkah, Arabia Saudí

Representante de admisión de pacientesPor jornadaPresencial

Description

  • Open and maintain patient files for new patients, ensuring all required information is accurately recorded.
  • Schedule, reschedule, and cancel patient appointments as needed.
  • Register patients upon arrival, verifying demographic and insurance information.
  • Notify healthcare team members promptly when walk-in patients arrive.
  • Ensure all valid documents (e.g., insurance approvals, identification) are current, available, and scanned intothe system.
  • Answer phone calls at the assigned desk/reception, providing assistance and directing calls as needed.
  • Receive and handle cash payments, ensuring accurate recording and reconciliation of transactions.
  • Prepare and total all bills, ensure an accurate balance of transactions, and hand over documentation to theInsurance and Finance Coordinator at the end of the shift.
  • Answer phone calls through the call center line, providing information and assistance to patients.
  • Transfer calls to the relevant departments or personnel as required.
  • Contact physicians to confirm duties and schedules as per the OPD (Outpatient Department) calendar.
  • Other duties as assigned within the scope of the job.

Requirements Skills and Abilities:

  • Working knowledge of MS Office applications and ERP systems.
  • Analytical skills.
  • Detailed oriented and problem-solving skills.

Experience Senior Officer: Minimum of 3 years of experience in patient registration, appointment scheduling, or a related role.

Officer: 0 - 2 years of experience in patient registration, appointment scheduling, or a related role.

Education Bachelor Degree in Business Administration or related field.

Language Excellent command of oral and written English and prefer Arabic.

Licenses / Certifications N/A

Sobre el empleador

Fakeeh Care Group
Fakeeh Care Group

Arabia Saudí

Founded in Jeddah, Saudi Arabia, in 1978 by Dr. Soliman Fakeeh, the Dr. Soliman Fakeeh Hospital (DSFH) has been a true leader in the field, whose pioneering spirit and visionary resolve has - for over three decades - advanced by leaps the standards of healthcare delivery in the Kingdom and in the region. In 1986, the first expansion of the Hospital was inaugurated by His Majesty, the late King Fahd bin Abd al-Aziz. In addition to doubling the facility's inpatient capacity, that expansion introduced such new centers as open-heart surgery and new clinics, including neurosurgery, neurology, nephrology and infertility clinics, and established DSFH as a definitive leader of private healthcare in the Kingdom. In 1999, a second expansion inaugurated by the Custodian of the Two Holy Mosques, King Abdullah bin Abd al-Aziz, Crown-Prince at the time, marked the addition of two new structures to the DSFH campus, and offered several additional clinics and fitness centers. DSFH was the first private hospital in the Western Region of the Kingdom to become accredited by the Joint Commission International (JCI) in 2006 and 2009, and by the Australian Council for Healthcare Standards International (ACHSI) in 2008. DSFH is presently considered one of the most distinguished hospitals in the Middle East, and is visited by over 500,000 patients every year; and it is the first hospital to publish a corporate social responsibility report in the health care sector in the MENA region in 2008. DSFH is a regional pioneer in the field of organ-transplantation, including kidney, bone-marrow, liver, and heart transplantation. Its open-heart surgery centre claims the highest number of operations done in the private sector in the Kingdom with a success rate comparable to any international centre of excellence.

Ver empleador →fakeeh.care

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