Medical Receptionist

Job Title: Medical Receptionist

Location: Dubai
Department: HomeCare

Salary 3200-3500 /month all included in salary
Job Summary

The Medical Receptionist is responsible for providing front-desk administrative support in a healthcare facility. This role serves as the first point of contact for patients, ensuring a welcoming environment while managing appointments, patient records, and communication between patients, admin staff and medical staff.

Key Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Schedule, confirm, and manage patient appointments
• Answer phone calls, emails, and inquiries promptly
• Register patients and verify personal, insurance, and billing information
• Maintain and update electronic medical records (EMR) accurately
• Handle patient check-in and check-out procedures
• Collect co-payments and process basic billing transactions
• Ensure patient confidentiality and compliance with healthcare regulations (e.g., HIPAA)
• Coordinate with physicians, nurses, and other healthcare staff
• Maintain a clean and organized reception area
• Assist with administrative tasks such as filing, scanning, and data entry

Required Qualifications

• High school diploma or equivalent
• Proven experience as a receptionist or front desk representative (medical setting preferred)
• Knowledge of medical terminology and healthcare procedures is an advantage
• Proficiency in Microsoft Office and medical scheduling software
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities

Preferred Skills & Competencies

• Experience with electronic health records (EHR/EMR) systems
• Ability to handle sensitive information with discretion
• Customer-service-oriented mindset
• Ability to work in a fast-paced healthcare environment

Working Conditions

• Office/clinic-based environment
• May require standing or sitting for extended periods
• Interaction with patients, medical staff, and the public

Employment Type

• Part-time

Job Type: Full-time

Pay: AED3,200.00 - AED3,500.00 per month