Officer, Marketing & Communications

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region’s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.

Reporting to the Manager, Marketing and Communications, the Officer, Marketing and Communications role is

responsible for supporting and facilitating the implementation of marketing and communications operational plans and

to address the marketing needs across MH in line with the overall strategic and business goals. This role is also

responsible for executing marketing, communications and promotional activities and driving programs that enhance

MH’s brand reputation and ensure consistency across all the marketing and communication channels.

Responsibilities

• Stay informed of emerging trends, innovations, and best practices across the healthcare industry to support effective marketing and communications initiatives.
• Lead and participate in meetings while maintaining the highest standards of professionalism, confidentiality, and compliance with organisational policies and codes of conduct.
• Support the implementation of marketing, communications, public relations, and stakeholder engagement strategies aligned with organisational objectives.
• Execute integrated marketing and communication activities, including brand management, media relations, internal communications, employee engagement, events, campaigns, social media, digital platforms, and market research.
• Coordinate and manage events, sponsorships, and promotional activities, including post-event reporting to evaluate effectiveness and return on investment (ROI).
• Manage and prioritise marketing requests from caregivers, physicians, and service line leaders, ensuring timely delivery and alignment with business priorities.
• Develop, review, and support the creation of communication content, reports, presentations, emails, and marketing materials in both English and Arabic, where required.
• Conduct market research, benchmarking, and performance reporting to identify improvement opportunities, strengthen stakeholder relationships, ensure regulatory compliance, and track key achievements and milestones.

Qualifications

• Bachelor’s degree in Business Administration, Marketing & Communications, Digital Media & Advertising, or a related field, with 0-2 years of relevant professional experience; experience in a JCI-accredited healthcare facility is an advantage.
• Strong understanding of marketing and communication channels, platforms, programmes, and creative marketing techniques to support effective engagement and brand awareness initiatives.
• Ability to utilise surveys, focus groups, feedback mechanisms, and other measurement tools to evaluate outcomes, solve problems, and deliver results within deadlines.
• Excellent presentation, interpersonal, and written communication skills, fluency in English, and proficiency in Microsoft Office applications.