Pre-Analytics - Laboratory Technician - Technologist - Senior

Description Job Purpose: Perform venipuncture and skin punctures competently and expediently. Has thorough knowledge of test requirements and assists in Clinical Laboratory as needed

Key Responsibilities And Duties

• Verifies patient by following the policy for patient identification at least two identifiers name and medical record number.
• Verifies test requisitions by comparing tests requisition receipt and requisition in the system bringing attention for any discrepancies.
• Verifies the patient preparations and patient requirements for each laboratory tests.
• Explains the procedure to the patient before drawing the blood.
• Obtains blood specimens by performing venipunctures, finger sticks and heel stick.
• Maintains specimen integrity by using aseptic technique, following best practice disinfection.
• Collects therapeutic drug-monitoring assays by collaborating with nursing personnel or with the patient to ensure appropriate drug dose to collection time.
• Tracks collected specimens by properly putting barcodes with information of date, times of collection and maintaining daily tallies of collections performed in logbook.
• Performs bleeding-times tests and clotting time tests by properly doing the procedures and entering results to the computer; notifying nurses of physicians of results falling outside normal ranges.
• Can sort all the biological samples such as blood, urine, stool, sputum, tissues and body fluids to which sections it could be deliver and accepted.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
• Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders and oriented to do OVR.
• Improve knowledge and awareness of risk associated with phlebotomy by attending CME units, workshop , passing media lab courses and other educational activities.
• Performs other duties as assigned within the scope of responsibility of the job such as proficiency testing, and requirements for national and international accreditation standards.
• Communicates with patients effectively and can handle any misconduct, demanding and aggressive patients or staff as a part of customer service skills.
• Activates codes RRT, code brown and other codes when needed.
• Maintains cleanliness and orderliness in his area. Requests for any materials or supply to his/her area and participate in the evaluations of new items if needed.
• Knowledgeable of departmental and interdepartmental policies and procedure regarding his/her area of work.
• Participates in any action plans regarding patient satisfaction and in any improvement project related to his working area.
• Educates patients and their families about health conditions, treatments and preventative measures if applicable.

All Fakeeh Care employees are responsible for continuous improvement, including

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adherence to safety protocols and proactively seeking to address any job-related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
• Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements Skills and Abilities: Highly motivated, documentation skills with attention to details with computer skills, a team player and has skills in interpersonal dealing with variety of patients.

Experience 0 – 2 years of experience as Laboratory Phlebotomist.

Education Bachelor of Science in Medical Technology. Certified phlebotomist, specialized in the collection of blood specimen in all age group.

Language Excellent in English and Arabic languages (verbal & writing).

Licenses / Certifications License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA)