Quality Officer

Key Responsibilities

• Lead and manage DOH KPI / JAWDA programs for primary care and outpatient services
• Develop and maintain KPI data collection plans
• Coordinate data collection, validation, and submission to DOH
• Conduct internal audits for KPI, quality, and patient safety indicators
• Prepare facilities for external DOH audits and inspections
• Perform gap analysis and develop corrective & preventive action plans (CAPA)
• Maintain KPI documentation, risk assessments, and mitigation plans
• Prepare monthly, quarterly, and annual KPI reports
• Conduct staff training and awareness on quality standards and KPI requirements
• Support management during DOH reviews, JAWDA audits, and regulatory visits
• Ensure continuous improvement initiatives are implemented and monitored

Job Type: Full-time

Pay: AED3,500.00 - AED6,000.00 per month