Receptionist cum Patient Coordinator - Arabic Speaker

We are looking for a dynamic and professional Receptionist cum Patient Coordinator who is fluent in Arabic and English. The ideal candidate will be the first point of contact for patients and play a pivotal role in delivering outstanding customer service while assisting with patient coordination and treatment inquiries.

Key Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Answer phone calls and patient inquiries promptly and accurately.
• Schedule appointments and manage the clinic’s calendar effectively.
• Assist patients with registration and payment processes.
• Coordinate between patients, doctors, and other staff to ensure seamless operations.
• Provide information about clinic services and promote relevant packages and treatments.
• Handle cash transactions and maintain records accurately.
• Support sales initiatives by identifying patient needs and recommending suitable services.
• Maintain a clean and organized reception area.

Qualifications and Skills

• Fluency in Arabic and English (verbal and written) is mandatory.
• Previous experience in a similar role in clinic is preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• A customer-centric approach with a sales-oriented mindset.

Job Type: Full-time

Experience:

• clinic: 1 year (Preferred)

Language:

• Arabic (Preferred)
• English (Preferred)

Location:

• Abu Dhabi (Preferred)