Secretary/Receptionist

Core Responsibilities

• Recording and tracking all incoming dental impressions and cases from various clinics.
• Tracking the turnaround time (TAT) for cases to ensure they move smoothly between lab technicians and meet delivery deadlines.
• Managing courier schedules for the pickup and delivery of lab cases and materials.
• Liaising with dental offices to clarify case instructions, provide status updates, or handle urgent requests.
• Preparing daily or monthly lab reports on workload, pending cases, and overall productivity.
• Maintaining accurate case logs, financial records, and filing documentation for all lab-related work.
• Managing the lab's reception area for visiting vendors or dental staff.
• Monitoring lab supplies and stationery, assisting with stock coordination and ordering as needed.
• Processing invoices, managing payments for laboratory services, and handling petty cash.
• Exceptional ability to multitask and manage complex delivery schedules without errors.
• Skilled in using Microsoft Excel for reporting and specialized laboratory or practice management software.
• Strong interpersonal skills for effectively coordinating with dentists and internal technical teams.
• Prior experience in a medical or laboratory setting is preferred to understand the specific workflow and confidentiality requirements .

PREFERRED: with own visa

Job Types: Full-time, Permanent

Work Location: In person