System Implementer

Job Summary

Responsible for overseeing the successful implementation of CARE Medical’s system applications and services for end-users. This role involves collaborating with cross-functional teams to gather end users’ requirements, develop project plans, and ensure timely delivery of solutions. The IT System implementer will also provide training and support to end-users, ensuring a seamless transition and optimal utilization of the systems.

Major Duties and Responsibilities

• Proactively manages project implementations.
• Guide client throughout implementation to ensure best possible setup and best practice.
• Document all actions taken during implementation and ensure all parties been informed on progress.
• Document all testing and clines setups.
• Log any bugs or feature request in bug and feature handling system.
• Feedback any important user information to technical support team.

Reporting to

• IT Technical Director

Qualifications

• A minimum of four (4) year experience with Bachelor Degree in Computer Science or Information Technology or any related course.
• A minimum of three (3) years experience in a large hospital setting in a similar job.
• A minimum of three (3) years experience in Microsoft applications like MS Office, Access, etc.
• Must have extensive experience in Microsoft operation systems and other products.
• Fluency in verbal and written English.
• Exhibits excellent interpersonal communication skills