Administrative Fellow

JOB SUMMARY

The Cleveland Clinic Abu Dhabi Administrative Fellowship, is a highly selective, 12-month postgraduate management training program for individuals with a passion for healthcare. The fellowship is project-oriented postgraduate management training initiative for recent master’s graduates designed to give the fellow numerous opportunities to participate in a variety of projects through the organization. Additionally, the Fellow will immerse in leadership coaching, executive mentorship, formal project management training, and hands on project work building core competencies essential for clinical leadership. Fellows gain exposure to senior leadership at both Cleveland Clinic Abu Dhabi and Cleveland Clinic in Cleveland, Ohio.

KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION

The Administrative Fellow will work under the direction and supervision of the Fellowship Program Director and Project Sponsors. Scope of decision making will be determined on a project-by-project basis.

PRIMARY JOB DUTIES AND RESPONSIBILITIES

Engage in a diverse portfolio of 8–10 simultaneous projects, with a total of 20–25 completed by the end of the year, across areas such as:

• Continuous improvement
• Clinical and non‑clinical operations
• Strategy and business development
• Quality and patient safety
• International operations

The Administrative Fellow performs his/her job demonstrating

Project Management: Lead and participate in various projects related to clinical and non-clinical operations, strategic planning, business development, international operations, and quality and patient safety. Work closely with program sponsors, directors, and C-suite executives to drive meaningful organizational outcomes

• Operational Exposure: Gaining hands-on experience in various departments and functions within CCAD, such as hospital operations, finance, and human resources. Potentially spend part of the fellowship year at the Cleveland, Ohio main campus for orientation and project work. Provide staff support for committee meetings, including preparation of minutes and reports, and monitoring the progress of assigned committees.

• Mentorship & coaching: Receive guidance and support form senior healthcare leaders to develop leadership skills and gain insights into healthcare management. Participate in leadership meetings, executive mentoring sessions, and formal management training.

Other: Provide other duties as assigned by the members of the senior leadership team.

ROLE LEVEL ACCOUNTABILITIES

• Adheres to CCAD’s standards as they appear in the Code of Conduct and Conflict of Interest policies

In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, operate audiovisual equipment used during training programs, physically move, lift and carry training equipment and materials, mobility sufficient to visit with departments or employees throughout CCAD, stand in front of an audience for up to eight (8) hours a day and lift up to 30 lbs.

ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First , Collaboration , Mutual Respect , Quality , Patient Safety , Integrity , Cultural Sensitivity and Compassion .

All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.

Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Assume responsibility of own safety and health and will abide by CCAD Occupational Health and Safety policies and procedures as per OSHAD and any other relevant requirements.

QUALIFICATION & EXPERIENCE REQUIREMENTS

Education

Master’s degree

(Health Administration ,Health Policy, Business Administration

Or Similar disciplines)

Experience

• ESSENTIAL: Healthcare Experience Internship with hospital or related healthcare organization.
• PREFERRED: Internship in a business setting

Job Specific Skills and Abilities

• Ability to mange multiple projects and meet deadlines
• Excellent written and verbal communication skills
• Analytical, conceptual, presentation, facilitation and organizational skills
• Ability to obtain, analyze synthesize and interpret industry and institutional data.