Clinic Operations & Growth Manager

This role combines: — clinic operations, — team coordination, — patient journey management, — sales process improvement, — operational analytics, — and revenue growth. Key Responsibilities: — oversee day-to-day clinic operations — coordinate front desk, call center and patient flow — monitor appointments, no-shows and scheduling efficiency — improve lead → appointment → consultation → sales conversion — support follow-up and retention processes — monitor KPIs and weekly reporting — analyze clinic performance and operational metrics — work with sales targets and revenue goals — support execution of clinic growth strategy — coordinate with marketing and sales teams — improve operational systems and patient experience — support business development initiatives — identify operational bottlenecks and revenue growth opportunities

Desired Candidate Profile

— UAE experience in healthcare / wellness / aesthetics / hospitality — operations or clinic management experience — strong understanding of sales processes and patient conversion — ability to work with KPIs, reports and performance metrics — understanding of unit economics and operational efficiency — analytical and numbers-driven mindset — strong organizational and leadership skills — strong English communication skills — Arabic or Russian is a plus — proactive, growth-oriented and results-driven mindset — ability to work in a fast-paced environment Ideal Candidate: — understands Dubai service market — can manage both operations and business performance — comfortable working with revenue targets and KPIs — able to identify weak points in operational and sales processes — understands retention, repeat revenue and conversion improvement — hands-on, structured and commercially minded Compensation: — Fixed salary: 8,000 AED — KPI & performance-based bonuses — Total monthly income can reach 20,000+ AED based on results and clinic performance — No ceiling for strong performers KPIs may include: — revenue growth — conversion improvement — no-show reduction — patient retention — operational efficiency — team performance — repeat revenue growth — sales target execution We are looking for someone ambitious who wants to grow together with the company and play an important role in scaling the Dubai branch